Customer ReviewsforHoffman Weber Construction, Inc.
31 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mark P
5 stars04/21/2024
Very good work... prep and completion done in a professional and timely manner! We will call them again if needed!Review from Sue D
5 stars04/12/2024
Thank you to Hoffman Weber Construction for the job they did on our house. We had new shingles, gutters, siding and windows done, it looks like a new house. Thank you to JB for helping with all the planning and documenting of what was needed to get our finished project. Thank you also to Ken and Victor for the job they did in managing the different parts of the overall project.Review from Leslie K
1 star02/08/2024
Lousy service with no follow up. Did not finish agreed services got insurance money and ran.Hoffman Weber Construction, Inc. Response
02/13/2024
We are sorry to hear you are disappointed in your customer experience. Based on the name used for this review and customer profile, the terms of the roofing contract have been completed. The homeowner in this case is withholding payment because they want an answer on the siding supplementation which was not included in the original roofing contract. The current amount due for the roofing product, installation, and labor is delinquent. As we have explained to this homeowner, the insurance contract the homeowner signed was for the roof only; the siding and the gutters were listed as Work Not Doing, as the siding was only partially approved by insurance on one elevation. Our sales team member was attempting to supplement to get the remainder of the siding but stopped once the homeowner shared that they would not be paying their bill until the entire siding was supplemented. We simply cannot proceed with another contract if a homeowner is deliberately withholding payment on a current contract.Wed be more than happy to serve them with their siding needs once the roofing bill is addressed.Review from Jill P
5 stars02/02/2024
Hoffman Weber did a fantastic job on my roof, I am very please with the work they did! Excellent roofing team they were very fast and professional! JB **** was a pleasure to work with, super nice guy and very efficient and knows his job well! If it wasn't for JB helping me fight the insurance company I wouldn't have a new roof! I highly recommend Hoffman Weber Construction! My new roof looks beautiful!Review from David B
5 stars12/20/2023
My house looks great. Hoffman Weber is very professional. JB and Victor were a pleasure to work with. I would recommend.Review from Deano W
5 stars12/19/2023
Working with Hoffman Weber was a stress free process from start to finish. After moving my mother into assisted living I discovered the roof on her house needed replacing due to hail damage. I had contacted a contractor (whose name I won't bother to mention) who I gave the claim number to twice and never heard back from him. (He did call again.... over a week after the job was completed.) It was at this time I contacted Hoffman Weber. I received a call from Al Lien and we set up a time to meet. We met and it was determined the roof needed replacing. I explained to Al the experience I had just had and my situation with other things going on in life and that this job needed to get done. It was also getting into the early part of Nov. and the window of opportunity to get the job done was getting narrow. I told Al if he could make this happen the job was his. He assured me that he could make it happen and would be present when the adjuster came out. Two days later I got a call from the adjuster but due to his circumstances he wouldn't be able to do the inspection for another 10 days which was the Tuesday afternoon before Thanksgiving. Al had already made travel plans to leave that Tues. morning for his Thanksgiving destination. I contacted Al letting him know the circumstances and I understood why he wouldn't be able to make it. Honestly I was a little anxious having the thought of dealing with the adjuster, I would rather leave that to the pros. Well prayers answered! I received a text from Al telling me I was on his schedule and would be there to meet the adjuster. Al was there to meet the adjuster and from that time on it was smooth sailing. The claim was approved and Al took the bull by the horns and made things happen. The roof replacement went exactly as scheduled and looks great. The experience with Hoffman Weber was a positive one. Al was a great guy to work with and I find him to be a genuine person and feel he was key in making this all come together.Review from Gregg S
5 stars11/23/2023
We had a tight deadline to get the work done before closing on our home. Aaron ********** and Curt ****** worked some magic for us and got everything completed with a day to spare. The work was done very well and everyone was happy with the results. Kudos and many thanks to Aaron and Curt! ??Review from Steve E
5 stars10/18/2023
I will give my name! Steve ******** and I would give HWC a 5 star rating for the work they have done to my home. Very professional, communication was great and the sales individual was very easy to talk to. The Hoffman And Webber team that completed my house was very professional and the work they completed was great. After the job was complete I was very satisfied with the end result. I would like to thank Hoffan And Webber for a great job on my home. Thank you!Review from Lori E
5 stars10/18/2023
My husband and I have had Hoffman and Weber complete many projects on multiple homes over the past several years, including roofing, siding and windows. All projects have been expertly done in a timely fashion. From salespeople to project managers to installation crews, everyone we have dealt with at Hoffman Weber has conducted themselves with upmost professionalism. We could not be happier with their team and the fantastic results they produced! We would not hesitate to refer family and friends to them, and actually have done so on many occasions.Review from John Z
5 stars10/18/2023
John Z My home was recently damaged by a severe hail storm and my roof and siding needed replacing. Friends of mine had HW replace their roof and were very satisfied with the quality of the whole HW team. I typically get 3 bids from contractors and check their history. HW customer reviews were better than the others so I went with them. Everyone form the sales rep the the roofing and siding installers were very polite, professional and skilled. The job was completed within the time frame they predicted and my wife was very happy. The owner of HW came out to perform a quality check at the completion of the project and found an error that I missed. He was on the phone with his siding crew and the error was corrected the following day. I had an excellent experience with HW and I would recommend them to friends and family.
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