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Better Business Bureau®
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          Additional Information

          Not BBB accredited

          Equitable Acceptance Corporation

          View full profile

          This is a multi-location business.

          Find a Location

          Equitable Acceptance Corporation has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.
            Location of This Business
            PO Box 27007, Minneapolis, MN 55427-0007
            Email this Business
            BBB File Opened:
            7/1/1977
            Years in Business:
            62
            Business Started:
            1/1/1962
            Business Started Locally:
            1/1/1962
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Jeffrey Henn, Vice President
            • Donald Henn, CEO
            • Cheryl Hepola, Customer Service Manager
            Contact Information

            Principal

            • Jeffrey Henn, Vice President
            • Cheryl Hepola, Customer Service Manager

            Customer Contact

            • Cheryl Hepola, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (763) 797-0111
              Primary Fax
            • (763) 542-3913
              Other Fax

            Phone Numbers

            Email Addresses

            Serving Area
            • Afton, MN
            • Albertville, MN
            • Almelund, MN
            • Andover, MN
            • Annandale, MN
            • Anoka, MN
            • Antlers Park, MN
            • Apple Valley, MN
            • Arden Hills, MN
            • Argonne, MN
            • Bayport, MN
            • Baytown, MN
            • Becker, MN
            • Belle Plaine, MN
            • Bethel, MN
            • Bible College, MN
            • Big Lake, MN
            • Birchwood, MN
            • Blaine, MN
            • Bloomington, MN
            • Braham, MN
            • Branch, MN
            • Brooklyn, MN
            • Brooklyn Park, MN
            • Buffalo, MN
            • Burns, MN
            • Burnsville, MN
            • Cambridge, MN
            • Carver, MN
            • Castle Rock, MN
            • Cedar, MN
            • Cedar East Bethel, MN
            • Center City, MN
            • Centerville, MN
            • Champlin, MN
            • Chanhassen, MN
            • Chaska, MN
            • Chisago City, MN
            • Chisago Lake, MN
            • Circle Pines, MN
            • Clear Lake, MN
            • Cokato, MN
            • Cologne, MN
            • Columbia Heights, MN
            • Columbus, MN
            • Coon Rapids, MN
            • Copas, MN
            • Corcoran, MN
            • Cottage Grove, MN
            • County Market, MN
            • Crown College, MN
            • Crystal, MN
            • Crystal Bay, MN
            • Dalbo, MN
            • Day, MN
            • Dayton, MN
            • Deephaven, MN
            • Delano, MN
            • Dellwood, MN
            • Douglas, MN
            • Eagan, MN
            • East Bethel, MN
            • Eden Prairie, MN
            • Edgewood, MN
            • Edina, MN
            • Elk River, MN
            • Elko, MN
            • Elko New Market, MN
            • Excelsior, MN
            • Falcon Heights, MN
            • Farmington, MN
            • Forest Lake, MN
            • Fort Snelling, MN
            • Franconia, MN
            • Fridley, MN
            • Gem Lake, MN
            • Golden Valley, MN
            • Grandy, MN
            • Grant, MN
            • Grass Lake, MN
            • Greenfield, MN
            • Greenwood, MN
            • Grey Cloud Island, MN
            • Ham Lake, MN
            • Hamburg, MN
            • Hamel, MN
            • Hampton, MN
            • Hanover, MN
            • Harris, MN
            • Hassan, MN
            • Hastings, MN
            • Hilltop, MN
            • Hopkins, MN
            • Howard Lake, MN
            • Hugo, MN
            • Independence, MN
            • Inver Grove, MN
            • Inver Grove Heights, MN
            • Isanti, MN
            • Jordan, MN
            • Lake Elmo, MN
            • Lake Saint Croix Beach, MN
            • Lakeland, MN
            • Lakeland Shores, MN
            • Lakeville, MN
            • Landfall Village, MN
            • Lauderdale, MN
            • Lent, MN
            • Lexington, MN
            • Lilydale, MN
            • Lindstrom, MN
            • Lino Lakes, MN
            • Linwood, MN
            • Little Canada, MN
            • Long Lake, MN
            • Loretto, MN
            • Mahtomedi, MN
            • Maple Grove, MN
            • Maple Lake, MN
            • Maple Plain, MN
            • Maplewood, MN
            • Marine on Saint Croix, MN
            • Martin Lake, MN
            • Mayer, MN
            • Medicine Lake, MN
            • Medina, MN
            • Mendota, MN
            • Mendota Heights, MN
            • Minneapolis, MN
            • Minnetonka, MN
            • Minnetonka Beach, MN
            • Minnetonka Mills, MN
            • Minnetrista, MN
            • Monticello, MN
            • Montrose, MN
            • Mound, MN
            • Moundsview, MN
            • Navarre, MN
            • New Brighton, MN
            • New Germany, MN
            • New Hope, MN
            • New Market, MN
            • New Scandia, MN
            • New Trier, MN
            • Newport, MN
            • North Branch, MN
            • North Oaks, MN
            • North Saint Paul, MN
            • Norwood, MN
            • Norwood Young America, MN
            • Nowthen, MN
            • Oak Grove, MN
            • Oak Park Heights, MN
            • Oakdale, MN
            • Orono, MN
            • Osseo, MN
            • Otisville, MN
            • Otsego, MN
            • Palmdale, MN
            • Pine Springs, MN
            • Plymouth, MN
            • Prior Lake, MN
            • Ramsey, MN
            • Randolph, MN
            • Richfield, MN
            • Robbinsdale, MN
            • Rockford, MN
            • Rogers, MN
            • Rosemount, MN
            • Roseville, MN
            • Rush City, MN
            • Saint Anthony, MN
            • Saint Anthony Village, MN
            • Saint Augusta, MN
            • Saint Bonifacius, MN
            • Saint Cloud, MN
            • Saint Croix, MN
            • Saint Croix Beach, MN
            • Saint Francis, MN
            • Saint Louis Park, MN
            • Saint Marys Point, MN
            • Saint Michael, MN
            • Saint Paul, MN
            • Saint Paul Park, MN
            • Santiago, MN
            • Savage, MN
            • Scandia, MN
            • Shafer, MN
            • Shakopee, MN
            • Shoreview, MN
            • Shorewood, MN
            • Silver Creek, MN
            • Soderville, MN
            • South Haven, MN
            • South Saint Paul, MN
            • Spectacle Lake, MN
            • Spring Lake Park, MN
            • Spring Park, MN
            • Stacy, MN
            • Stanchfield, MN
            • Stanford, MN
            • Stillwater, MN
            • Sunfish Lake, MN
            • Sunrise, MN
            • Taylors Falls, MN
            • Tonka Bay, MN
            • Vadnais Heights, MN
            • Vermillion, MN
            • Victoria, MN
            • Waconia, MN
            • Watertown, MN
            • Waverly, MN
            • Wayzata, MN
            • Weber, MN
            • West Lakeland, MN
            • West Saint Paul, MN
            • White Bear, MN
            • White Bear Lake, MN
            • Willernie, MN
            • Woodbury, MN
            • Woodland, MN
            • Wyoming, MN
            • Young America, MN
            • Zimmerman, MN
            Business Categories
            Financing

            Alert

            See What BBB Reports On

            Pattern of Complaint

            BBB files indicate that this business has a pattern of complaints concerning customers signing up for student loan consolidation services with third parties, complainants state they are confused as to how they wind up dealing with Equitable Acceptance Corporation. Equitable Acceptance Corporation purchases contracts from these third party companies and attempts to collect on payments due for services rendered. BBB brought this pattern of complaints to the attention of Equitable Acceptance Corporation. The company acknowledged issues in communicating with students and stated they are trying to fine-tune the transition process from when the loan consolidation services are utilized to when Equitable Acceptance takes over the contract. BBB also expressed concern about some of the third party loan consolidation services the company is working with, as some have F ratings with BBBs out of state. Equitable Acceptance Corporation pledged to work with companies they deal with to urge them to address any outstanding issues with BBB. However, the volume of complaints filed against the business has not decreased. The business was notified of this pattern January 2017, and has not provided a response regarding the pattern of complaints.

            Contact Information

            PO Box 27007

            Minneapolis, MN 55427-0007

            Visit Website
            Email this Business
            (763) 797-0241

            Accreditation

            This business is not BBB Accredited

            Years in Business: 62

            BBB Rating

            F

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.