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Find a Location

Mayday Restoration, LLC has 1 locations, listed below.

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    Business ProfileforMayday Restoration, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.31/5stars

    Average of 58 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mayday Restoration is a locally owned Minnesota roofing contractor serving the Twin Cities and surrounding areas. Mayday specializes in storm restoration and replacement of asphalt and metal roofing for residential, commercial, and multi-family applications. Beyond roofing, Mayday Restoration is a full-service exterior remodeler. Whether you need a roof repair or replacement, new windows, or siding. Just say Mayday for all your residential and commercial remodeling needs.

    Products & Services

    CertainTeed, GAF, IKO, Malarkey

    Business Details

    Location of This Business
    145 St Croix Trail S, Lakeland, MN 55043
    BBB File Opened:
    4/7/2020
    Years in Business:
    5
    Business Started:
    7/31/2018
    Business Started Locally:
    7/31/2018
    Business Incorporated:
    12/17/2018
    Accredited Since:
    4/9/2020
    Licensing Information:
    • BC #768347
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Matthew N Lerczak, Owner
    • Aisha Secord, Office Manager
    Contact Information

    Principal

    • Matthew N Lerczak, Owner

    Customer Contact

    • Matthew N Lerczak, Owner
    • Aisha Secord, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    During the month of April 2021 our house, roof and vehicles sustained damage from a storm that carried baseball size hail.Almost 2hrs after the storm a Mayday Restoration truck pulled up. The guys couldn't have been nicer. Showed us everything that was damaged and assured us in no time our house would be back to normal in no time. They left us feeling hopeful and optimistic! From that time on it has been a nightmare.We were asked to be home for meetings and no one would show up. The roof eventually got done that summer and since then we are at a stand still One excuse after another. The two originals guys were brothers and brought some guy to our house to measure windows. They said they needed a copy of the paperwork so my wife gave them the folder to take pictures. Unbeknown to us they took the checks out of the folders. We didn't notice it right away but when we did I called our insurance and luckily they could not cash the checks since they were not endorsed by our bank.When we called Mayday we found out they had quit. Nobody called to tell us and so here we go again, starting over.We are now on our 3rd person with Mayday and the only thing we've gotten done in the last year was our rain gutters. That was a few weeks ago and only done because my wife pushed for it. This August we had picked out siding and thought we would be getting that and the windows soon. Didn't hear anything for over a month. Two weeks ago he texts us, not calls us but texts and says we can't do that siding unless you pay $100 more per square foot!!! Seriously?! Here we are 19 months later with a house that looks like c*** and still the same b.s. answers.Disheartening! Now we have to find a lawyer and maybe our house will get done in this century!
    Read More

    Customer Reviews

    58 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    KA M

    2 stars

    03/04/2024

    They were great when they came out walking around to my house, Agreed for them to service my roof, got a quote from 3 people they called my insurance company, it got approved , they stated Oct 17th or so ,completed it was told half would be 7k and the rest would be 7k and 3 hundred or so, gave them a check for 7k and didn't hear anything from them until the end of December, then come January no bill or invoice until they started threatening me that they are going to put a lien on my house, got a statement saying they are charging me over 25,k for the roof when they told us the cost would be 14k. My insurance company put in my kitchen for the damage and this company found out and used their price. Now my kitchen isn't done because I just paid them another 12k almost 13k they only time we hear from them is when they want money not on how is the job going or how we're the workers that showed up. Was everything done correctly.. etc etc.

    Local BBB

    BBB of Minnesota and North Dakota

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