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Business Profile

Employment Contractors

Field Nation LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Contractors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've worked with Field Nation before, for the most part is ok. However, I had what i thought was a small issue and turned out to be longer than needed. Their support team goes in circles and closing the ticket as soon as they reply without even solving the issue. I have about $200 that I'm unable to transfer to my account. I use the pro version to be able to transfer everything as soon as the job is approved by the company. When I call, they would just ask me to wait, (it has been 3 days with no resolution)... They need to streamline their tickets /support case resolution.

    Business Response

    Date: 08/15/2024

    Hi *****,

    My name is ********************* used to do exactly what you're doing over there in **********! I think this is an info-only complaint, but just as an aside, this provider needed to updated his tax info to facilitate payment. Our accounting team had already been in contact with him and got this fixed by the time we received this.

    Please say hi to ******* and ***** for me!!

    ********

    Customer Answer

    Date: 08/19/2024

     I am rejecting this response because:

    The response was trying to say that I needed to update my tax information. The tax information that i sent them was exactly the same as it was on my account when I was having the issue. The issue was resolved. they might have updated something on the account. However, they took way too long and only after I contact the bbb. and they still closed the ticket without solving it at first. 

  • Initial Complaint

    Date:12/13/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I performed a service for an agreed upon amount for Field Nation. I have yet to be able to receive my payment due to an error in their ***************************** refusing to rectify the problem on their end in a timely manner.

    Business Response

    Date: 12/16/2022

    This has been resolved with ****.

Field Nation LLC is NOT a BBB Accredited Business.

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