ComplaintsforEducational Credit Management Corporation
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/18/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
09/2019 I am not liable for a debt with ECMC and I do not have any contact with ECMC., Plus this company did not provide me with the original application like I asked. I have no knowledge of the alleged debt due to the ************ breach. According to the **** 605 (B). I want this company to remove inaccurate information from my credit report immediately.Business response
11/10/2021
This is in response to the complaint you filed with the Better Business Bureau (BBB) concerning a credit reporting dispute with Educational Credit Management Corporation. Based on the information provided in your BBB complaint, ECMC was unable to locate your account. To ensure we are providing information to the correct individual, additional information, such as your ECMC account number or the last four digits of your social security number, are needed to identify the appropriate account. Please contact ***************, ECMC Supervisor, Complaint Management and ****************** at ************ or ******************************** for assistance in addressing your concerns.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
111 Washington Ave S Ste 1400
Minneapolis, MN 55401-2108
Customer Complaints Summary
20 total complaints in the last 3 years.
5 complaints closed in the last 12 months.