At-a-glance
Overview
Business Details
- Location of This Business
- 1211 Highway 36 E, Maplewood, MN 55109-2046
- BBB File Opened:
- 6/24/1951
- Years in Business:
- 77
- Business Started:
- 1/1/1947
- Business Started Locally:
- 1/1/1947
- Business Incorporated:
- 4/29/1960
- Accredited Since:
- 6/24/1951
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Steve Hanon, Owner
- Rochelle Chorlton, Office Manager
- Lucas Hanon, Manager
- Contact Information
Principal
- Steve Hanon, Owner
Customer Contact
- Steve Hanon, Owner
- Additional Contact Information
Fax Numbers
- (612) 676-1718Primary Fax
- (612) 676-1718
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Travis G
04/25/2023
Asphalt Driveway Co. Response
04/28/2023
We're sorry that ****** was inconvenienced. Unfortunately Asphalt Driveway cannot be the best option for everyone. Yes, we do require homeowners to be present while we give a free estimate for potential work performed at their home. It's been proven that there is, more often than not, different options or considerations to be made with any asphalt or concrete project and it's more time efficient for everyone to have our estimates still completed on site with everyone involved. Unfortunately for ****** our estimator, *****, was running behind schedule due to an appointment running long. ****** had called our office that morning and we had confirmed that his appointment was 1pm. ***** did call at 1pm and let ****** know he'd be there in about 15 minutes or so. That was unacceptable to ****** who, unbeknownst to us, had left work for this meeting. ***** offered to reschedule to an evening/Saturday appointment, so ****** didn't have to leave work to meet with us. That was also unacceptable to ************* ****** then called our office and relayed his complaint about the way we do business and his experience with *****. As well as leaving a message with our owner, of which ****** has already received a call back and a message left apologizing and with an explanation on how and why we do business the way we do. We wish ****** the best with his project and apologize that our model of business doesn't work for ****** allowing us to give him a quote for consideration.
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