Business ProfileforTacheny Exteriors

My roof suffered hail/tree damage in May 2022. I got connected with Tacheny through Theresa (Office Manager) and John (Project Consultant). John came out, did a thorough inspection, explained what he found and why he recommended filing an insurance claim, and explained next steps clearly before asking me to sign anything. John showed up at the insurance adjustor meeting early and prepared. He was professional with the adjustor, who found what he said he found and explained next steps similarly. Once I received my claim summary from the insurance company, John met with me to answer questions and show me material samples. He even caught a mistake in the claim summary; the adjustor undercounted the damaged gutter length. Soon after he followed up with them, the insurance company acknowledged the mistake and sent a supplemental check. Due to the size of the 2022 storm, it took a couple months before my roof and gutters were replaced. But John set that expectation ahead of time and checked in periodically. Install day came without any surprises; I had to replace some rotten sheathing but, again, John set that expectation ahead of time (due to the age of my house). The gutter crew came within a couple weeks of the roofing crew and also did quality work. In conclusion, insurance claims can be a nightmare. With John and Tacheny, it wasn't. I'm sure they're not perfect (no one is), but I can see why they've been in business a long time.