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Find a Location

Sempris LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sempris LLC

      7500 Office Ridge Circle Eden Prairie, MN 55344

    • Sempris LLC

      11900 Wayzata Blvd Ste 700 Minnetonka, MN 55305-2031

    Business ProfileforSempris LLC

    Marketing Consultant
    Multi Location Business

    Additional business information

    Additional Info:
    The BBB was informed by the company that they are phasing out the name Provell and beginning in April 2011, will be known as Sempris, LLC. The BBB Business Review for Provell can be found by clicking here: www.bbb.org/minnesota/business-reviews/dining-club-plans/provell-in-hopkins-mn-1530
    Industry Tips about Buying Clubs from the BBB:

    The BBB suggests that if you are considering membership in a buying club, first compare the prices and services of the club to retail stores and other such services. Consider the amount of merchandise you would have to buy at the club's discounted prices to make up for the cost of the membership. Understand the policies of the organization. BBB files indicate that Sempris, also doing business as FunSource, Home Play, Provell, Vacation Passport, Value Plus, and The Good Deal Company (scroll to the bottom of the BBB's business review to see a full list of the company's alternate names) has a pattern of complaints. The pattern of complaints, as determined by BBB, involves consumers alleging the business (or one of their subsidiaries) made unauthorized charges on their credit card and in many cases customers state they were not aware they had signed up to receive any type of membership or service from this company. The BBB recommends that consumers regularly check their credit card statements for charges which are not clearly identified as to the product or service ordered, and challenge any invalid charges early with the business and/or credit card company. The BBB also cautions consumers who order products online or by telephone when representatives of the selling company attempt to "up-sell" the consumer on added products, programs, clubs or services which may be charged to the consumer's credit card.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    98 complaints closed in last 3 years

    37 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Sempris, this company develops and manages an extensive portfolio of unique and leading edge internet based customer relationship marketing programs.

    Business Details

    This is a multi-location business.

    Find a Location

    Sempris LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sempris LLC

        7500 Office Ridge Circle Eden Prairie, MN 55344

      • Sempris LLC

        11900 Wayzata Blvd Ste 700 Minnetonka, MN 55305-2031

      Location of This Business
      7500 Office Ridge Circle, Eden Prairie, MN 55344
      BBB File Opened:
      3/28/2011
      Years in Business:
      17
      Business Started:
      6/1/2006
      Business Started Locally:
      6/1/2006
      Business Incorporated:
      3/2/2011
      Type of Entity:
      Corporation
      Alternate Business Name
      • Customer Relationship Servicers
      • Pantry Champ
      • WC Mon Savings Central
      • WC Value Plus
      • Budget Savers
      • Homeplay
      • Value Plus
      • Cooking in Style
      • FunSource
      • Pulse
      • Essentials for Home
      • Taste for Savings
      • Membership Services
      Business Management
      • David Matschina, Director of Consumer Affairs
      • Kate W, Director of Marketing
      • Susan Hilt, Director of Marketing
      Contact Information

      Principal

      • David Matschina, Director of Consumer Affairs
      • Kate W, Director of Marketing
      • Susan Hilt, Director of Marketing

      Customer Contact

      • Kate W, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (962) 258-2490
        Other Fax

      Phone Numbers

      Customer Complaints

      98 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      A mysterious charge from "Home Play ************" appeared on my credit card. I have no record of this business or transaction receipts for this amount in my email where all agreements and receipts go. I suspect from reading complaints on the company that more charges will follow.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      kimi h

      1 star

      11/06/2023

      SCAM ALERT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!SCAM ALERT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!ANY TIME A CONSUMER SUBMITS A COMPLAINT AND THE COMPANY RESPONDS, THEY ARE CONSIDERED A+ WITH BBB BECAUSE THEY SIMPLY REPLIED. THEY DON'T HAVE TO RECTIFY THE PROBELM - JUST REPLY BACK.So, here's my story: Husband called to order vitamins. On the credit card there's a charge for the vitamins $69.99, a charge for a monthly enrollment $19.99 and 2 charges for something called WC Source and Taste 4 Savings that my husband did not authorize. When I called the number associated with the $34.95 fee and asked for a website for these companies, I was told there wasn't one. I asked what the products were and was told it was a monthly subscription program. TO WHAT? I will never know. My husband did not agree to anything accept the vitamins. Anything else was fraudulent and a scam. Then I called the number again and asked for a refund. . I was told I would receive a refund request within 10 days. In the meantime, I called my bank to cancel the credit card. I received a letter requesting an enrollmentverification/refund request. Mailed that back and received a letter that said "based on our enrollment records we are not eligible for a refund". I wrote to the address on the letter:Consumer Affairs Attention: Form C/A PO Box 658 ******* ** 55343-0658 And asked for a copy of the transcript/enrollment records. Apparently based on other complaints, they review a transcript where the consumer "emphatically" agreed to the purchase. Bottom line is we were scammed. The best thing to do is cancel credit cards and have bank reissue another one. Impossible to get a refund. And Sempris LLC - no need to respond us to contact your consumer service team for a resolution. Your only response should be:"YES, WE ARE PROFESSIONAL SCAMMERS! WE WILL CONTINUE TO SCAM PEOPLE UNTIL ARMAGEDDON. WE WILL NOT APOLOGIZE FOR OUR GREED."

      Local BBB

      BBB of Minnesota and North Dakota

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