Additional Information
Additional Information for Eternity Homes, LLC
This is a multi-location business.
- Location of This Business
- 425 3rd St, Farmington, MN 55024-1354
- BBB File Opened:
- 8/16/2011
- Years in Business:
- 13
- Business Started:
- 7/14/2010
- Business Started Locally:
- 7/14/2010
- Date of New Ownership:
- 8/1/2018
- Business Incorporated:
- 7/14/2010
- Accredited Since:
- 9/9/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Patrick Flynn, President
- Nick Flynn, Owner
- Jackee Flynn, Owner
- Contact Information
Principal
- Patrick Flynn, President
- Nick Flynn, Owner
Customer Contact
- Patrick Flynn, President
- Nick Flynn, Owner
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
- Additional Business Information
- Government ActionsGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:Minnesota Dept. of Labor & Industry Consent Order
On June 28, 2022, the business entered into a Consent Order with the Minnesota Department of Labor & Industry (DLI). The Consent Order settles allegations that the business violated Minn. Stat. 326B.802, subd. 11(b)(9), 326B.809 and 326B.84 (4)(15) (2020). Under terms of the Consent Order, the business agreed to ensure all agreements with consumers are in writing: any change orders have the consumer's signature as consent and to fully comply with all agreements with Minnesota consumers. The business also agreed to: not demand payments that are not described in the contracts; not require additional payments outside of the contract in order to complete a project; address consumers concerns during and after completion of the home and not retaliate in any way to consumers who communicate or cooperate with DLI. The business also agreed to pay $4,000.00 of a $15,000.00 penalty, with the balance stayed on the condition the business complies fully with the terms of the Order. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.
- Serving Area
- Afton, MN
- Albertville, MN
- Almelund, MN
- Andover, MN
- Annandale, MN
- Anoka, MN
- Antlers Park, MN
- Apple Valley, MN
- Arden Hills, MN
- Argonne, MN
- Bayport, MN
- Baytown, MN
- Becker, MN
- Belle Plaine, MN
- Bethel, MN
- Bible College, MN
- Big Lake, MN
- Birchwood, MN
- Blaine, MN
- Bloomington, MN
- Braham, MN
- Branch, MN
- Brooklyn, MN
- Brooklyn Park, MN
- Buffalo, MN
- Burns, MN
- Burnsville, MN
- Cambridge, MN
- Carver, MN
- Castle Rock, MN
- Cedar, MN
- Cedar East Bethel, MN
- Center City, MN
- Centerville, MN
- Champlin, MN
- Chanhassen, MN
- Chaska, MN
- Chisago City, MN
- Chisago Lake, MN
- Circle Pines, MN
- Clear Lake, MN
- Cokato, MN
- Cologne, MN
- Columbia Heights, MN
- Columbus, MN
- Coon Rapids, MN
- Copas, MN
- Corcoran, MN
- Cottage Grove, MN
- County Market, MN
- Crown College, MN
- Crystal, MN
- Crystal Bay, MN
- Dalbo, MN
- Day, MN
- Dayton, MN
- Deephaven, MN
- Delano, MN
- Dellwood, MN
- Douglas, MN
- Eagan, MN
- East Bethel, MN
- Eden Prairie, MN
- Edgewood, MN
- Edina, MN
- Elk River, MN
- Elko, MN
- Elko New Market, MN
- Excelsior, MN
- Falcon Heights, MN
- Farmington, MN
- Forest Lake, MN
- Fort Snelling, MN
- Franconia, MN
- Fridley, MN
- Gem Lake, MN
- Golden Valley, MN
- Grandy, MN
- Grant, MN
- Grass Lake, MN
- Greenfield, MN
- Greenwood, MN
- Grey Cloud Island, MN
- Ham Lake, MN
- Hamburg, MN
- Hamel, MN
- Hampton, MN
- Hanover, MN
- Harris, MN
- Hassan, MN
- Hastings, MN
- Hilltop, MN
- Hopkins, MN
- Howard Lake, MN
- Hugo, MN
- Independence, MN
- Inver Grove, MN
- Inver Grove Heights, MN
- Isanti, MN
- Jordan, MN
- Lake Elmo, MN
- Lake Saint Croix Beach, MN
- Lakeland, MN
- Lakeland Shores, MN
- Lakeville, MN
- Landfall Village, MN
- Lauderdale, MN
- Lent, MN
- Lexington, MN
- Lilydale, MN
- Lindstrom, MN
- Lino Lakes, MN
- Linwood, MN
- Little Canada, MN
- Long Lake, MN
- Loretto, MN
- Mahtomedi, MN
- Maple Grove, MN
- Maple Lake, MN
- Maple Plain, MN
- Maplewood, MN
- Marine on Saint Croix, MN
- Martin Lake, MN
- Mayer, MN
- Medicine Lake, MN
- Medina, MN
- Mendota, MN
- Mendota Heights, MN
- Minneapolis, MN
- Minnetonka, MN
- Minnetonka Beach, MN
- Minnetonka Mills, MN
- Minnetrista, MN
- Monticello, MN
- Montrose, MN
- Mound, MN
- Moundsview, MN
- Navarre, MN
- New Brighton, MN
- New Germany, MN
- New Hope, MN
- New Market, MN
- New Scandia, MN
- New Trier, MN
- Newport, MN
- North Branch, MN
- North Oaks, MN
- North Saint Paul, MN
- Norwood, MN
- Norwood Young America, MN
- Nowthen, MN
- Oak Grove, MN
- Oak Park Heights, MN
- Oakdale, MN
- Orono, MN
- Osseo, MN
- Otisville, MN
- Otsego, MN
- Palmdale, MN
- Pine Springs, MN
- Plymouth, MN
- Prior Lake, MN
- Ramsey, MN
- Randolph, MN
- Richfield, MN
- Robbinsdale, MN
- Rockford, MN
- Rogers, MN
- Rosemount, MN
- Roseville, MN
- Rush City, MN
- Saint Anthony, MN
- Saint Anthony Village, MN
- Saint Augusta, MN
- Saint Bonifacius, MN
- Saint Cloud, MN
- Saint Croix, MN
- Saint Croix Beach, MN
- Saint Francis, MN
- Saint Louis Park, MN
- Saint Marys Point, MN
- Saint Michael, MN
- Saint Paul, MN
- Saint Paul Park, MN
- Santiago, MN
- Savage, MN
- Scandia, MN
- Shafer, MN
- Shakopee, MN
- Shoreview, MN
- Shorewood, MN
- Silver Creek, MN
- Soderville, MN
- South Haven, MN
- South Saint Paul, MN
- Spectacle Lake, MN
- Spring Lake Park, MN
- Spring Park, MN
- Stacy, MN
- Stanchfield, MN
- Stanford, MN
- Stillwater, MN
- Sunfish Lake, MN
- Sunrise, MN
- Taylors Falls, MN
- Tonka Bay, MN
- Vadnais Heights, MN
- Vermillion, MN
- Victoria, MN
- Waconia, MN
- Watertown, MN
- Waverly, MN
- Wayzata, MN
- Weber, MN
- West Lakeland, MN
- West Saint Paul, MN
- White Bear, MN
- White Bear Lake, MN
- Willernie, MN
- Woodbury, MN
- Woodland, MN
- Wyoming, MN
- Young America, MN
- Zimmerman, MN
- Products and Services
- According to the information provided by Eternity Homes, this company offers general contracting that specializes in new homes.
- Referral Assistance
- Construction Codes and Licensing Division
443 Lafayette Rd N
Saint Paul MN 55155
Phone Number: (651) 284-5012
http://www.doli.state.mn.us
[email protected] - Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul MN 55155
Phone Number: (651) 284-5005
http://www.dli.mn.gov
[email protected] - North Dakota Secretary of State
600 E Boulevard Ave Dept 108
Bismarck ND 58505
Phone Number: (701) 328-2900
http://www.state.nd.us
- Construction Codes and Licensing Division
- Social Media
Government Action: BBB reports on known government actions involving business’ marketplace conduct:
On June 8, 2023, the business entered into a Consent Order with the Minnesota Department of Labor and Industry (DLI). The Consent Order settles allegations listed in a March 2023 Licensing Order that the business violated Minn. Stat. 326B.082, subd. 11 (b)(8)(9) and 326B.84 (2)(15) (2022) by demonstrating financial incompetence and untrustworthiness when they: demanded payments not agreed to by the buyer's change orders; refused to continue with construction unless the buyer paid additional funds not included in the contracts; refused to address buyers concerns during and after construction; provided false information to buyers and engaged in retaliatory behavior to buyers who contacted DLI. It was also alleged that the business failed to have all agreements, in writing, a violation of Minn. Stat. 326B.809 (2022) and failed to reasonably supervise employees, agents, subcontactors and salespersons which caused injury or harm, a violation of Minn. Stat. 326B.84 (4) (2022). It is further alleged that the business violated the June 2022 Consent Order signed with DLI, by continuing to engage in dishonest practices, demonstrating financial irresponsibility, failing to provide reasonable supervision, and failing to reduce all agreements to writing, violations of Minn. Stat. 326B.802, subd. 11(b)(5) and 326B.84 (5) (2022).
Under terms of the Consent Order, the business agreed to a stayed revocation of the residential building contractors license for Eternity Homes LLC and the qualifying builders license for Nicholas Flynn. The business also agreed to provide to DLI a list of all buyers who cancelled their purchases after Jan. 1, 2021 and documentation of the amount of payments the business retain for each buyer and by Sept. 1, 2023, reimburse all funds to buyers who cancelled their purchase agreements on or after Jan. 1, 2021. The business further agreed to reimburse DLI's Contractor Recovery fund $47,512.51 by Jan. 31, 2024. The business also agreed to have all agreements, including proposals, estimates, bids, quotations, contracts, purchase orders, and change orders be in writing and signed by customers showing agreement and to fully comply with all agreements with Minnesota consumers, including contract prices, scope of work and closing dates. If the dates change and/or if there is a change order, a written order with the new date and/or documented cost changes must be signed by the business and the buyer. The business agreed to be prohibited from demanding arbitrary payments for a change order, refusing to proceed with construction or close construction unless a buyer pays additional funds in addition to the signed contract and signed change orders, and engaging in punitive behavior toward consumers who contact DLI. The business also agreed that if a consumer cancels their purchase agreement after paying for upgrades or change orders due to the business's failure to begin or move forward with construction, the business shall refund the consumer the entire amount of the upgrades and change orders, if the items have not been completed. The $9,000.00 penalty from the June 2022 Consent Order is lifted and payable to DLI and a $50,000.00 penalty is stayed on the condition that the business fully complies with the terms of the Consent Order and any law, rules or orders under DLI authority. Mr. Flynn also has a $10,000.00 penalty which is stayed on the condition that he fully complies with the terms of the Consent Order and any law, rules or orders under DLI authority.
The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.
According to a statement received from Eternity Homes: "All home builders are subject to state regulatory oversight under the Department of Labor and Industry, which plays a critical role in protecting homeowners, buyers and ethical home builders from unscrupulous actors. We wholeheartedly support the state's mission to ensure the ethical conduct of home builders. We have had a small number of cases where our clients didn’t agree with or fully understand our contract terms after work had already begun or was completed. Most of the time, we quickly reached a resolution that was fair and satisfying for both parties. In a few instances, the client engaged DoLI to play a role in settling disagreements. We are working with DoLI to resolve these issues under a consent decree which is a settlement agreement. As stated in the consent agreement, these were allegations and not findings of fact. DoLI proposed this settlement agreement as a mutual way to move forward. This settlement agreement reflects our commitment to work with the DoLI and our clients to satisfy any questions over contract terms. In no way do these issues have any bearing on the quality and craftsmanship of our work; most relate to timing, costs, and payments. We are fully dedicated to reaching a fair and productive outcome for all parties involved and anticipate these issues will be settled by March 2024. We will continue to uphold the highest standards in the industry. If you have any questions or concerns regarding this matter or any other aspect of our services, please do not hesitate to reach out to us."
Accreditation
Accredited Since: 9/9/2011
Years in Business: 13
BBB Rating
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