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          GO Next, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforGO Next, Inc.

            Tour Operators
            BBB accredited business

            At-a-glance

            Customer Reviews

            0/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/6/2005

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to the information provided by GO Next, they provide organizations and individuals with travel programs.

            Business Details

            BBB File Opened:
            8/25/2000
            Years in Business:
            29
            Business Started:
            4/1/1994
            Business Started Locally:
            4/1/1994
            Business Incorporated:
            4/20/1994
            Accredited Since:
            4/6/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • Global Holidays, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • John Weeks, Owner / Manager
            Contact Information

            Principal

            • John Weeks, Owner / Manager

            Customer Contact

            • John Weeks, Owner / Manager
            Additional Contact Information

            Fax Numbers

            • (952) 918-8975
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            This is in regards to Go Next's participation as an agent of Oceania Cruises for booking #*******, Dazzling Down Under, ********* and *********** cruise with date of embarkation 1/16/2023. Multiple email messages have been sent to *********************, Travel Operations Manager, for Go Next without appropriate response. The dispute involves the negligent and incompetent performance of Oceania Cruises during the cruise. This lack of performance was admitted by Oceania to the extent a 25% credit was offered to passengers who booked another cruise. The fare paid was $20,598, 25% of which is $5,149.50. ************** was initally contacted Feb. 2 and did not acknowledge receipt of the message until Feb. ********************************************************************************************* when a response was received. Now, more than two weeks later, no further contact has been made despite a follow-up email sent to ************** Feb. 25. The near total absence of communication within a reasonable timeframe is quite frustrating and antithetical to good business practice. I am requesting reparation of $5,149.50 and expect at least some good faith effort by Go Next to engage regarding their partnership with Oceania Cruises and the considerable sum paid for a less-than-stellar travel experience.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kirk K

            02/19/2024

            This is a scam! They advertise specific ports then change the ports once you book. You have to go through them for all reservations and they do not respond! Wait time for calls are 30 minutes. DO NOT GO THROUGH THIS GROUP AT ALL!

            Local BBB

            BBB of Minnesota and North Dakota

            BBB Reports On

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