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Business Profile

Graphic Printing

Smartpress.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Printing.

About

About This Business

Our mission is to produce the highest caliber print possible through a superior online ordering process.

Products and Services

According to the information provided by Smartpress.com, this company offers banners, design and manufacture displays, point of purchase materials and large format printing.

Business Details

BBB File Opened:
8/30/2010
Business Started:
1/14/1999
Business Started Locally:
1/14/1999
Business Incorporated:
1/14/1999
Type of Entity:
Corporation
Alternate Names:
The Bernard Group, Inc
Business Management:
Philip Hazel, CEO
Matt Chapman, Vice President
Brad Gunderson, President
Matt Hanson, CEO
Donna Conners, Chief Administrative Officer
Joseph Hanneman, CFO

Additional Contact Information

Principal Contacts
Philip Hazel, CEO
Brad Gunderson, President
Matt Hanson, CEO
Customer Contacts
Brad Gunderson, President
Pam Rowson, Sales Coordinator
Additional Phone Numbers
Other Phone: (888) 934-6909
Additional Email Addresses
Primary: Email this Business
Customer Service: Email this Business
Additional Websites
Website 1
Social Media
Facebook

Additional Information

Refund and Exchange Policy
If there is a defect in the job which is the responsibility of Smartpress.com we will re-run the order at no additional cost. To receive the replacement, we must be notified within 72 hours of delivery and provide verification of the problem. Oftentimes a simple photo of the issue is adequate for our needs, but in some cases the customer may be asked to return the entire defective order at the expense of Smartpress.com, with shipping labels we provided. Upon verification of the defect, the order will be re-run with an expedited turnaround time and expedited shipping. If in our judgement it will not be possible to achieve a good outcome by replacing the order, Smartpress.com may at our sole option elect to refund all or part of the original cost of the order.
Business Categories
Graphic Printing

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