Business ProfileforCapital Construction, LLC

Our roof was replaced at the end of June beginning /of July. After it rained, our roof leaked so bad that it came in through the ceiling, wall and onto the carpet in our bedroom closet and into the ceiling below our bedroom causing our family room ceiling to start peeling and falling off. The company came out once to "fix it" but once it rained again, we found not only our roof was leaking in the same spot again, but also in our garage. The first time that it rained, we looked up into the attic area with the representative from the company and to our surprise and his we saw daylight through a hole in the roofing! We also had damage to our gutter guards and facia (a whole piece of it is missing on our upper peak of our house. We had young boys on the roof (***** years old) from this company, possibly working with their families (as stated by a company representative.) The representative that came out 11/10/23 after 4 months of going back and forth referred to the crew as "inexperienced amigos." He stated that "they don't know about the construction of a roof they just put on shingles." In this day and age to use derogatory comments about another person's color, being or heritage is unacceptable. We have tried to get someone to come out and fix the problem. I'm thinking they might have to start all over to figure out where the roofing project went wrong. We have worked with 3 different representatives from this company. Our first representative was responsive... the rest. NOT. A resolution would be to get to the bottom of the roof leaks and fix the outside and inside. I wonder about mold in the walls, carpet or insulation and if there was one leak now two, what will the next rain/snow bring? We do have photo and video evidence, but it is larger than the 5MB limitation.