ComplaintsforInvestment Rarities, Inc.
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Complaint Details
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Initial Complaint
03/31/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
entlemen:My previous account with you was listed as: **************** *************** (now Pkwy) #A316, ************************** ***.Previous Transaction numbers: ****** ****** ****** *************************** was my Investment Contact.Recap: After beginning a silver investment program, I was unable to complete my plans as I suffered a massive STROKE, which left me paralyzed on the left side, with cognitive efforts/difficulty. As a result I had forgotten about the silver program until my wife found some silver records and reminded me of it.I am now 90 years of age and remain stroke handicapped, and unable to attend to financial affairs.My wife doesn't know (nor do I) present value, gain, loss , etc. and knows nothing as to how, where and to who to redeem with. Can you please supply her with that info as not sure at 90, how much longer that I may be of any help to her, if any.I always liked reading your NEWSLETTER, and am sorry that my involvement with you has ended this way, and will certainly appreciate any advice that you may give in this regard.Thank you, *********************** ***************************************************************************Business response
03/31/2022
I'm the Operations Manager at Investment Rarities *** and will contact **************** at the phone number provided and explain the procedure to liquidate his silver through
our firm. I will follow up with the BBB once I have a chance to speak with ***************. Also please note, I did leave a voicemail with the BBB associate listed on this complaint?/request.
***************************
Operations Manager
************
Customer response
04/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Contact Information
7850 Metro Pkwy
Bloomington, MN 55425-1521
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.