ComplaintsforUnited Bankers' Bank
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Tried opening an account with ********************** bank. Forgot to send my driver license when instructed. Ended up sending too late. They told me to go file another application but they took 10 dollars from my account during the first application and have not returned it. Now in order for me to do a second application I have to give them 10 more dollars. Where is the first 10 dollars I gave them?Business response
03/05/2024
This complaint should be directed at Independent Bank not United Bankers' Bank. United Bankers' Bank does not have any retail customers as we are a bankers bank. Thank You
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB AccreditedCustomer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.