Pest Control Services
EcoShield Pest Solutions Detroit West, LLCInformation and Alerts
Accreditation Status
This business is BBB Accredited.
BBB has determined that EcoShield Pest Solutions Detroit West, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Service Area
- Livingston County, MI
- Macomb County, MI
- Oakland County, MI
- Washtenaw County, MI
- Wayne County, MI
Important Information
Government Actions
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On June 20, 2024, the Michigan Attorney General filed an Assurance of Voluntary Compliance in 30th Circuit Court of Kalamazoo. The Assurance settles allegations that EcoShield Detroit’s contracts included language attempting to waive consumers’ cancellation rights due to an alleged emergency as well as customers’ rights to refunds for payments made for services rendered before a timely cancellation. Contracts also allegedly lacked the required notice of cancellation form.
Under terms of the Assurance, the business agreed to discontinue use of their former contracts and instead use revised language that complies with the Michigan Consumer Protection Act. EcoShield Pest Solutions Detroit also agrees to refund any consumer who contacts the Attorney General's Office by Dec. 31, 2024, with proof that they attempted to exercise their contract cancellation rights but were denied cancellation and refund.
EcoShield Detroit represents that they have already ceased using the contracts in question.
The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details, see the press release.
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