Customer ReviewsforJoe Lunghamer Chevrolet, Inc.

Fixed the issue fast but charged WAY WAY over the labor associated with the ***

I would never suggest you buy a used car from *** lunghamer. I purchased a used car from them in November. The salesman outright lied to us. The car was unsafe to drive. He told us that the vehicle had been checked over. Midas wanted **** to repair the vehicle. I got it repaired for ****. I feel I was lied to. They took this car in like this and then resold it, the head person was very rude to me. He never bothered to return my call. I feel this dealership was very unprofessional. I would never buy a car from them never again. The used car dealership was a *****.

This was the worst customer service experience I have ever had. I have never gone to a car dealership & had a car salesman or manager absolutely refuse to negotiate any terms or pricing of the vehicle. The salesman was helpful at first, but once we started discussing ************** did not match what I had originally calculated he became quite snippy. The finance representative for the dealership immediately had a distasteful *************** when beginning the finance paperwork. They asked about our lean holder *************** informed them twice who the lean holder was & the ************** asked in a extremely rude tone well can you get it out, completely unaware I had just given the information to them twice. When they went to approve the paperwork through the manager, they informed me that they do not accept wire transfers & I would need to drive two hours back home to get a check from my bank & come back. I woke up that morning at 6am to drive 2 hours to the dealership with my kids. The absolute soonest I could return to sign the paperwork for the car was Saturday, 3 days later. They informed me that even if I paid my $10,000 down payment, they would not hold the car for me for 3 days. They typed up purchase agreement, expected me to get approved for the loan, get the check, & drive back the very next day, all while telling me they couldnt guarantee someone wouldnt come buy it out from under me in the next 24hours. I asked to speak to the manager because I have never had a more difficult or frustrating purchase in my life. The manager came out & began talking down to me, interrupting me as I was talking, stood up & began to walk away as I was talking, & then informed me that they actually do except wire transfers. When I asked for the owners contact information, the salesman walked to the back, called the front desk where the manager was standing who then walked over but stood 15ft away to tell me to call the dealership mainline & ask for ***.