34 Customer Reviews
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Review from Susan D
5 stars09/20/2023
A couple months ago I was a member of the vip for $4.95 but canceled because I wasnt using it. But I recently re-subscribed and they have made some awesome changes and really made it a whole lot better. I use it almost daily now. I love this membership. It saves me so much money that $4.95 a month is nothing. I told my friends and family to sign up and they love it too. Thanks for helping me save!Review from Dawnn K
1 star03/14/2023
This company is a scam. I purchased over $80 in cameras and they were defective. It took an act of congress to get a return label to return them for a refund. Which I have not received over 2 weeks later of return. They are trying to say I returned an SD card woth $13 instead of 2 cameras purchased from them at over $80. DO NOT BUY FROM THEM. You can not speak to a live person it's all done via text or email which is very inconvenient. It takes them 24 hours per email or text to reply so it takes FOREVER to get anything done.
Toponlinebargains.com Response
03/27/2023
Hi *****,We're sorry to hear you were unhappy with the product and our customer service team. Per our conversation records it looks like we did respond to all of your text messages right away and your email well within 24 hours, as noted in our automated response. Our phone number is a voicemail only line, so we can reply to customers via text or email and maintain a written record of all inquiries and resolutions. In our emails, we apologized for the confusion that happened on our end with the return shipping labels reversed for the products you were sending back. As we explained, the return label you used to return the cameras was actually issued for the ** card, which is why there was some confusion with our system. But we were quick to reply and refund the misunderstanding, as were you to show your appreciation of us resolving the matter so quickly.Review from T. L.
5 stars02/20/2023
Great customer service. Cant wait to try my new camerasToponlinebargains.com Response
03/27/2023
Thanks for leaving us a review! We are always happy to hear our customers have a good experience with our customer service team.Customer Response
03/27/2023
Where is my stuff?Review from Keith N
5 stars02/17/2023
**************** was very professional, helpful with my inquiry into charges to my credit card ??Toponlinebargains.com Response
02/21/2023
Thanks for your review! We are happy to be able to help.Review from Joseph A
5 stars02/14/2023
**************** is the best I have ever worked with. I had a small problem that they worked with me on for four days.Turned out to be in my wifes name (joint account, different card number).Anyway, they never gave up until we got it resolved. Thanks again for a great job!Toponlinebargains.com Response
02/15/2023
Thanks for taking the time to share your experience in such kind words. We appreciate your patience and understanding while we resolved this for you!Review from Tracey T
1 star02/08/2023
What kind of ‘online’ company CHARGES you a membership fee to have the ability to order from them? VIP access??? My Mom is 94 years old and I feel she was scammed.Toponlinebargains.com Response
02/15/2023
Our membership fee is for an email service for daily discount codes and coupons up to 85% off redeemable at the #1 online marketplace. In addition to the service, we provide a 2 year warranty for our product but the membership is not required to make a purchase with us. Please contact ******************************** to cancel your membership!Review from Richard K
5 stars01/16/2023
The support at Top Online Bargains is great and has never let me down. They contact you via SMS text ASAP and are excellent at resolving any issues I have experienced in receiving anything that I have purchased from them. I will be recommending them to others and will continue doing business with them in the future.Review from Deb P
4 stars01/12/2023
I wanted to cancel as I didn't think I had signed up to be billed for their service. I sent one email requesting a complete refund for all billed funds and a confirmation email. This was accomplished in less than 24 hrs, without any further questions, with complete refunds for all billed funds appearing in my bank account immediately. I greatly appreciated the no-hassle process.Review from Brad W
5 stars12/16/2022
First - I have no personal connections with Toponlinebargains.Second, I rarely give reviews. I am now, because I just had a wonderful experience with this company. I placed an order but really messed it up. I inadvertently clicked on a button and ordered items I did not want. I figured that's that but decided to mail them anyways. I told them what had happened and in less than 30 minutes my PayPal account was corrected and my order was configured as I wanted it.Review from carol g
5 stars12/14/2022
I so appreciate this companys prompt support with a shipment issue. Their courtesy and reliability was extremely professional.Toponlinebargains.com Response
12/15/2022
Thanks for sharing your experience! We are happy to have been able to assist you and correct the shipment issue.
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