ComplaintsforFather & Son Construction, Inc.
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Complaint Details
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Initial Complaint
05/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I requested repair wok on my home on November 16, 2020. I have call repeating and can not get work done. Furthermore, I have a contract. I feel as if they no longer want to do the work they gladly took money if I should cancel. I want the work done as agree upon. Communication consist of excuses, promises and we will get back with you.Business response
06/16/2021
Good Morning...thank you for sending this complaint to the correct email address so we can respond. We had some difficulty in having a trade perform the work given the distance from his home, but we did reach out to a different installer and he agreed to start the job next week if that is acceptable to Mr. *****. I am told by the new supervisor in charge of his job that ***** will be calling him today (Wednesday, June 16th) to see if Mr. ***** is agreeable to that time frame.Customer response
06/26/2021
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 15452677, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
**** *****
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Contact Information
5032 Rochester Rd Ste 100
Troy, MI 48085-3454
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.