52 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Scott S.
1 star01/29/2023
I Had 20 Windows installed and they are Very Very poor Quality Windows and they Took 5 months to get from the factory.... The workmanship from the factory is poor....I Regrets Buying These Windows....
Sunrise Windows & Doors Response
01/31/2023
I'm so sorry to hear that you're not happy with your new windows. We'd love the opportunity to look into this further. Please email us at [email protected] with your information so we can help.Review from Brittany K
3 stars10/25/2022
Not completely impressed with the window we received. We love the double slider with the solid center, that is perfect! However, there is already paint chipping off the lock knobs and the inside of both sliding windows has dried water stains that you're unable to clean. There is also some damage on the outside of the glass that looks like something rubbed the glass and left a permanent smear.Sunrise Windows & Doors Response
11/16/2022
We’re so sorry to hear that you had this issue. To request warranty service, please submit a service request online here: https://www.sunrisewindows.com/warranty/submit-claim/Review from Matt L
1 star09/22/2022
This company is a joke. It took 2 years to complete a 15-window project. Would you like to have broken windows / windows that don't lock for 2 years? Their quality control isn't bad, it's non-existent. They send out frames with windows that are broken, mis-sized, covered in factory goo, etc. The situation was so bad that the licensed local rep is planning on dropping them as a supplier. Their company reps, including the CEO, are uncaring, unresponsive, horrible people. Oh, and the tilt-in windows (which are that are the only reason I went with Sunrise) do not seal out cold or noise. So glad I replaced my windows to get something worse. Going to be happy to see this company collapse.Sunrise Windows & Doors Response
11/16/2022
Thank you for taking the time to share your experience. We take all customer feedback seriously and we are reviewing the information you've provided. If you need anything further, please email me at [email protected] so I can help. Thank you.Review from William H
4 stars07/17/2022
Windows we installed and working fine . Not so happy with the crew that installed them . Broke some things in the front of the house that they stepped on . The clean up was ok they could have done a better job in my opinion.Review from Don S
5 stars07/12/2022
Really willing to give this company and their workers more than 5 Stars. They completed the installation after difficulty with one window glass cracking by reordering a replacement and returned to complete their work. Everything was done to a quality high standard of work. They do their work right the first time. We have the highest praise for Lindus Construction. Everything required is done to our satisfaction. You can trust Lindus Company to do the job right and guarantee it. Great Company. Thank you Lindus peopleReview from Phillip E
5 stars07/11/2022
Love the windows, we purchased 10 Triple Pane windows for our home and installed by Valenti's Design, Build & Remodel in St. Charles, MO. It's summer time and we can tell the difference already in Air Conditioning costs. We are awaiting for winter to see how much difference they will make on our heating. What we noticed also is the noise reduction which was very important to us. It only took Valenti's one day to install 10 windows and were wonderfully surprised the short time it took for Sunrise to fill the order in a time of great supply shortage and how quickly Valenti's got to us to install them.Review from Joyce R
5 stars07/04/2022
Such a difference in our bedrooms, no more getting woke up when the trashmen come by to get the trash, or the little barking dog next door at 6 am . That's important when you finally get to retire and enjoy sleeping in! Thank you Alenco....Review from Alireza K
4 stars07/01/2022
The windows were just purchased and they look good. I am concerned about strength to open slider windows but have been assured that with use, it will get easier. I am also assured since the windows have lifetime warranties. I look forward to enjoying my purchase for many years ahead.Review from Dave P
5 stars06/25/2022
AWESOME!!! What a difference! Really dresses up my house inside and out I really made a smart choice...with the windows and the company and the installers. Very professional, respectful, courteous, and NEAT. Not to mention prompt. Couldn't ask for betterReview from Jeffrey L
5 stars06/10/2022
I'm so happy with my new windows! They look great and function beautifully! In addition to replacing the existing windows, i also enlarged the window openings of my screened-in porch and had sliders put in. The change is remarkable - updating my very much loved 1968 house to look more modern. I wish I could share before and after pics here - a picture is worth a thousand words
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