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University Islamic Financial Corporation has 11 locations, listed below.

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    Customer ReviewsforUniversity Islamic Financial Corporation

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    6 Customer Reviews

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    • Review from Ahmar Q

      1 star

      05/06/2024

      UIF customer support service is one of the worst and every person you speak with is rude and not at all helpful. I am surprised BBB has not noticed this and have give them A plus ratings. The approx. wait time is always longer the person answering phone is not knowledgeable and when request a call back from supervisor I get refused a call back. UIF has transferred the loan management to Midwest ************* Services and they do not respond. BBB should take this into account and please remove their A + ratings immediately. I have other friends who have same problems however no one make time to write or complain since they know nothing ever get done and the reason we are stuck with them is since there are very few options available in Islamic Financing.
    • Review from Michelle H

      1 star

      01/11/2024

      *****Beware of UIF******UIF, recently left me disappointed, disheartened, emotional hurt and frustrated with their unprofessionalism and lack of integrity. I submitted an offer for a property after receiving the pre-approval from 'MK' the area manager of UIF, I believed I was in safe hands. However, my optimism quickly turned into despair as I encountered numerous issues.After signing the contract and receiving consent submitted on a property from 'MK', I was taken aback when he informed me, days later, that the loan couldn't be funded. It turned out that 'MK' had made a grave error, according to his 'underwriter' they couldn't fund the loan. All these calculations were being reviewed after the contract was signed. This mistake left me with three options: find a co-buyer (which was unfeasible), increase the down payment by $30,000 (despite already paying a substantial amount), or search for a cheaper home altogether. The situation left me feeling immense pressure as I tried to recover my lost appraisal fee of $600 and $4300 of ******* money.Adding to my financial loss, 'MK' nonchalantly mentioned my new approval amount was cut to $255,000 without offering any explanation or further assistance on how I could recover the ******* money. Since that conversation, 'MK' has vanished. Needless to say, I feel utterly deceived by UIF and strongly advise others to steer clear of their services.It is crucial to note that not only did UIF fail to deliver on their promises, but they also charged higher interest rates compared to traditional banks. Despite marketing themselves differently as 'Islamic' the reality is that their interest rates are not competitive, as they exceed those offered by banks by at least **** percent. This misleading information further adds to the disappointment and frustration I have experienced with this company.********STAY AWAY**************

      University Islamic Financial Corporation Response

      02/13/2024

      We sincerely apologize for any concerns expressed in your review. While we respect our customers' privacy and discretion in disclosing information, we are unable to provide full details publicly due to privacy considerations. Additionally, in situations where certain information cannot be verified, financial institutions reserve the right to decline home financing applications.At UIF, we are committed to facilitating successful transactions and maintaining the trust of our customers. With over 15 years of experience, we have assisted numerous satisfied clients in achieving their homeownership goals. We regret that we were unable to assist you in this instance.Our management team has been actively engaged in resolving the matter with you. However, without sufficient documentation, our ability to address certain issues may be limited.We appreciate your understanding and remain committed to providing exceptional service to all our clients.Sincerely,
    • Review from Eric J

      1 star

      01/28/2023

      UIF is awful to work with. ************************** simply failed to communicate even the simplest items and would never answer a question when asked. Literally never. Like a bad politician. Beyond the communication issues, they wavered on multiple items in transaction and didnt seem to know what they were doing. It was a terrible experience.

      University Islamic Financial Corporation Response

      02/07/2023

      Our Managers are working with the Realtor and all other parties involved to resolve this situation. We hope that all parties will be satisfied with the resolution.
    • Review from Mohamed M

      1 star

      07/14/2021

      I live in Rochester, NY and submitted my refinance application for my home with UIF in mid-Feb 2021. The agent helping me was Jacqueline Rua from New Jersey. Things went well the 1st few weeks and I got the commitment letter in March and was trying to rush them to close by April. That's when the lies started. Absolutely no communication from anyone at UIF - like they fell off the face of the earth. Never heard from Load Officer or Closer. I tried calling Jacqueline every couple of weeks for updates and every time she would give me a fresh lie and try to confuse and trick me. 1st it was lies about CEMA (which doesn't apply in my case since I was with a different lender previously). Then it was lies about covid delays in New York State. Then it was lies about issues with my home title. No progress, no communication and just lies and excuses and asking for latest bank statements and paystubs when I tried to follow up. Finally in May I gave up and went to another non-islamic lender who was able to close my refinance in less than 5 weeks. UIF is a scammer unfortunately trying to take advantage of people's faith and trust. STAY AWAY FROM UIF!!!!!
    • Review from Suzanne R.

      1 star

      07/12/2021

      NO NO NO - Stay Away!!! If you are selling - DO NOT ACCEPT ANY OFFERS from buyers with UIF financing, unless you like your closing to have elements of being strapped over a barrel with no indication of when they may release you as their hostage because something else needs to be addressed. They get one star because negative stars aren't an option. Absolutely horrific to deal with. Appraiser took pictures from the listing for his report, and although house was listed as no speakers or home theater equipment included, we had to purchase and install ceiling speakers. We purchased, installed, sent pictures of the speakers, the boxes, the speakers in the ceiling without the grills on and with the grills on. Had to retake pictures "because they could have been pictures from any house". The underwriter, Zam Zam, "discovered" buyers 2019 taxes were incomplete the week we were supposed to close. Closing postponed for the first time. Scheduled for 6/25, now to happen on or before 7/2. Took longer to resolve taxes than originally told it would. Closing postponed for the second time, now amended to on or before 7/9. Shocker - week of amended closing, appraiser needs to come back to to inspect the speakers. That won't happen until sometime 7/12...or so we are told. There has been no amendment, so technically we are no longer under contract from an offer that was accepted back in early May. We have no update on a closing date, even though we are now 17 days past our initial scheduled date, we have no amendment because the communication from this group is essentially non-existent and we are a heartbeat away from cancelling this contract. Resulting in the buyer losing his 3rd or 4th house. Sellers - RUN FAST from any offers that have financing through this absolutely terrible company that has no interest in its customers.
    • Review from Victoria P

      1 star

      05/27/2021

      UIF kept delaying closing and wasn't honest about thier buyer having IRS issues, they were over a week late and in this market that is unacceptable. There are other lenders and buyer to choose, I will not accept another offer from this company again. This was a terrible experience for seller, buyer, agents since UIF didn't do their job.

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