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Find a Location

RPM Freight Systems has 1 locations, listed below.

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    Business ProfileforRPM Freight Systems

    Transportation
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    301 W Fourth St, Ste 200, Royal Oak, MI 48067
    BBB File Opened:
    9/28/2022
    Years in Business:
    11
    Business Started:
    1/17/2013
    Accredited Since:
    8/31/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Customer Contact

    • Drew Sherman, Vice President of Marketing
    • Mr. Randy Christenhusz

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Part 2 I scheduled a pickup for a vehicle in the *********,** area in Aug 2021 .Through RPM which I've used several times before. The brokers I was using kept ******* and bugging me about this pickup. When I arrived at the drop yard it was pouring down raining. The guard was refusing to release the vehicle because I didn't have release email for it. I informed *** several times and threatened to just leave it. They were very eagered for this vehicle to be picked up and begged me to get it. So I went back to guard shack for the 3rd or 4th time. He finally took the vin# and gave me the keys. I ran over, walked around it, got in and drove it back to my trailer to load. It was raining very hard so I didn't have my phone out to take photos as normal. I drove to the **** dealership and as I arrived there were several people out there waiting for me to drive the vehicle off. Which was very strange to me. The guy that was recording , mentioned that the vehicle had been up there for a while and he don't know why this one was not delivered with the rest of them. Then as they inspected the vehicle he mentioned the damage and said **** was gone fix it. They already knew the vehicle was damaged before I picked it up. That's why it didn't arrive with the other vehicles. The guy that did it left it up there instead of delivering it.I got paid for the load. Then a few months afterwards *** calls me and say I need to file a claim for those damages. I said no the guy told me they knew about those damages.I have not damaged anyone's vehicle since I've been doing this. Since then my insurance has went up, they refusing to give me loads now, and they are have sent this to collections. I refuse to pay for something I did not do. The guy at **** said he knew I didn't damage it. So why would Rpm send this to collections under my name. *** has caused my insurance to go up,refuses to give me loads,are ruining my reputation and threatening to mess up my good credit with collections with this.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

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