Business ProfileforDurocher's Appliances

Invoice no: ********** On july 22, 2022, I bought a serta split king bed (two twin xl matresses and motion bases). When delivered and set up, the installers left the wires hanging underneath instead putting them into the clips to keep them off the floor. Several times the bed got stuck in the up position and then would drop quickly. I called the store twice for service. The first time I was told that someone would call me to schedule an appointment. No one ever called. About two weeks later I called again. This time I was told that the info would be given to the owner. Still no one ever called. As a sales promotion, I was offered a $50.00 gift card for buying a serta matress. I was told I would get a call from them when I could come in and pick it up. Because I bought two matresses, I expected two gift cards totaling $100.00. And, just like all other times, no one ever called. Once durocher's gets your money (about $3500 from me), you will have a hard time geting them to call you back for anything. I have highly recommended that all my family and friends shop anywhere else other than durocher's.