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Find a Location

The Barking Boutique, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Barking Boutique, LLC

      4547 28th St SE Grand Rapids, MI 49512-1911

      BBB Accredited Business
    • The Barking Boutique, LLC

      4174 Alpine Ave NW Ste A Comstock Park, MI 49321-8024

      BBB Accredited Business

    Business ProfileforThe Barking Boutique, LLC

    Pet Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/10/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Barking Boutique, LLC states they offer pet services

    Products & Services

    This company states they offer a source for families to obtain their next purebred or purpose-bred puppy in West Michigan, as well as puppy supplies and accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    The Barking Boutique, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Barking Boutique, LLC

        4547 28th St SE Grand Rapids, MI 49512-1911

        BBB Accredited Business
      • The Barking Boutique, LLC

        4174 Alpine Ave NW Ste A Comstock Park, MI 49321-8024

        BBB Accredited Business
      Location of This Business
      4547 28th St SE, Grand Rapids, MI 49512-1911
      BBB File Opened:
      4/24/2018
      Years in Business:
      7
      Business Started:
      4/27/2017
      Business Incorporated:
      1/26/2016
      Accredited Since:
      5/10/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      10:30 AM - 8:00 PM
      T:
      10:30 AM - 8:00 PM
      W:
      10:30 AM - 8:00 PM
      Th:
      10:30 AM - 8:00 PM
      F:
      10:30 AM - 8:00 PM
      Sa:
      10:30 AM - 8:00 PM
      Su:
      10:30 AM - 6:00 PM
      Contact Information

      Principal

      • Mr. David Boelkes, Owner

      Customer Contact

      • Mr. David Boelkes, Owner

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased my very first puppy from barking boutique in alpine on Sunday, September 17th. When meeting her with my boyfriend and spending over an hour with her at their establishment, we noticed she was making frequent choking noises but didnt think anything of it at that time, especially since this business markets heavily on healthy puppies. Once taking her home and introducing her to my aunt and uncle the next day it was noticed by them as well her frequent coughing, and as we spent just that day with her we realized she also sneezed a lot to where snot was shooting out her nose and terrible congestion. We came to realize we had bought a very sick puppy! The next morning I called around and was able to get her on a waiting list at the animal hospital in ************ and they diagnosed her with kennel cough and put her on a 10 day antibiotic therapy and was given a cough suppressant injection just to try to calm her cough down so she could hopefully get some sleep. I tried calling barking boutique to explain to them this situation over the phone since I live almost an hour away from them but no one answered. I then emailed them on Sunday, September 24th explaining to them my situation and that I should be reimbursed the $318 that I had to spend to treat my sick puppy that was advertised as healthy. They told me to contact the *** pet insurance that she had for 14 days after being sold and also that she showed no signs of illness under their care. This is not true because my boyfriend and I noticed her symptoms the moment we met her at their establishment. My aunt, my uncle, and the veterinarian noticed immediately this puppy was sick as well. The workers at barking boutique were responsible for her and her health for 2 months before I purchased her, meaning they are not doing their jobs at caring for these animals when they become sick. They only want them sold so that someone else can foot the bill and they will just deny the responsibility. If they did not notice her cough, then they are negligent to the needs of these animals which is their primary responsibility in order for them to sell alleged healthy puppies. After filing a claim with the *** they denied the claim today for reimbursement because the insurance allegedly didnt begin until the 18th even though I bought the puppy on the 17th. Barking Boutique is responsible for selling me a sick puppy, they are responsible for treating their other sick puppies, they are selling puppies on false pretenses. If you claim the puppy is sick the moment you bought it, the insurance will deny the claim and the business will deny the responsibility. This is wrong and needs to be taken care of.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jordan b

      1 star

      05/01/2023

      Ridiculous. the employees at alpine location do NOT know what customer service is. I’ve worked in customer service for 3 years and have yet to act in that manner. Rude, sassy, will NEVER return to the alpine location. Unacceptable.

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