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Business Profile

HMOs

Meridian Health Plan Of Michigan

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I told Meridian to send me my Notice of Qualified Health Coverage on 5/2/25. I still have not received it. My auto insurance company needs it today. Meridian needs to e-mail it to me.

  • Initial Complaint

    Date:01/03/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being billed wrongly by ***** health. i dont know who is responsible for this as i only have meridian by the state and again i dont have and never signed on with ambetter which i in fact cancelled twice. i need full investigation done by all three places meridian, ambetter and ***** health to get rid of me being billed cause i dont owe anybody anything and i wont and cant pay anything im indigent. no one else has billed me so why is ***** health doing it??? i called a nice lady on phone earlier this year and she said i am correct i dont owe them anything and it was all fixed. now im still being billed?? for what it actually doesnt matter exactly cause no one ever said that any of the procedures i did would cose out of pocket and meridian by state is only insurance i have!!

  • Initial Complaint

    Date:08/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to see ****************************** at ****************************** located at ***************************************************************** on the 20th of July, 2023, using my Meridian, ****************** and MTM transportation for my pain management re-evaluation and my neurological issues and cognitive impairment side effects from using anti-convulsants. He refused to examine me physically and neurologically, refused to diagnose or treat me. He got mad at me because I scored 24/30 in the oral memory-test taken by the nurse and said Im not going to prescribe you medications. I dont know what kind of medications he can not prescribe when I score 24/30 in the memory test, as I did NOT specify or ask for any specific kind of medication. I was going there for pain management and neurology that they advertise for, and expecting an overall re-evaluation, diagnosis and treatment- options as they advertise on their website. ************ yelled at me because I have patient history of Depression and Anxiety and have been on anti-depressants and benzodiazepines. He told me that he cant treat me or see me when I have these issues and refused to even listen to my complaints. He humiliated me and made me cry during the 12 minutes he spent with me in the room. It was one of my worst experiences with a health care provider that ******** provide for patients. I am hereby reporting him, as I believe, this attitude should never happen to anyone, else. I have also reported him to another official organizations.

Meridian Health Plan Of Michigan is NOT a BBB Accredited Business.

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