Customer ReviewsforJohn C. Fast Roofing, LLC

***************** Roofing replaced our home's roof in 2018. On the quotation Mr. **** wrote "ten year workmanship guarantee".Within a two week period in early August of 2022, we had three severe rain storms here in *********, **. After the third storm we had water seeping in under our kitchen cabinets, damaging our hardwood floor that is only 3-4 years old. On the other side of the kitchen wall is our chimney. We have a hot water boiling system for household heating and one of these pipes passes through under the cabinets in this area of the kitchen. We called Grffiths Mechanical of **********, **, who services this equipment, to make an inspection to insure there were no leaks that were damaging the kitchen floor. They determined that there were no problems with this system, due to the water level in the system being adequate, and the water pressure in the system also being adequate.We contacted two chimney contractors to inspect for leaks in the chimney. Both said that there were no leaks in the chimney. They both stated that at the chimney/roof interface the roof was spongy and undoubtedly required repair. The spongy area of the roof is next to the north side of the chimney. Approximately a month ago I also started trying to contact ***************** for him to inspect that spongy area of the roof adjacent to the chimney. It seemed like his ten year warranty should apply to our problem area. We have left repeated messages on the two phone numbers on his business card, describing our problem and asking for him to inspect the area of concern on the roof. To date there has been no response.*********************** ****************************************************************