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          Find a Location

          Auto Lab, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAuto Lab, LLC

            Auto Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            6001 N Adams Rd Ste 255

            Bloomfld Twp, MI 48304-1576

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            Email this Business
            (248) 994-0206

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/20/2006

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Auto Lab, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              6001 N Adams Rd Ste 255, Bloomfld Twp, MI 48304-1576
              Email this Business
              BBB File Opened:
              8/21/2006
              Years in Business:
              35
              Business Started:
              1/1/1989
              Accredited Since:
              10/20/2006
              Type of Entity:
              Corporation
              Business Management
              • Mr. Steve Wilson, President & COO
              Contact Information

              Principal

              • Mr. Steve Wilson, President & COO

              Customer Contact

              • Mr. Steve Wilson, President & COO
              Additional Contact Information

              Fax Numbers

              • (248) 481-2173
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to prepare your car for winter

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/18/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I brought my car in for a engine diagnostic mid July and was told they could not find any issues within the engine or non codes stored asked that i return if light comes back on...... August i noticed my engine cover was missing, called and spoke to ***** who assured me they would put my name and number on the part. I then scheduled October appointment for window to be looked at, they then said they lost the part or threw it away even though we spoke on multiple occasions to schedule a time to have it placed back on the engine. then charged me $50 for a window estimate and said that was a discount for their services. i never agreed to pay for an estimate and they never replaced or compensated me for the missing engine cover, instead said i should have came back sooner. WRONG AUTO LAB THE COMPLAINT IS ABOUT AUTO LAB *********************************************************************.
              Read More

              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Dawn V

              11/11/2021

              We took our Dodge Journey in to find out why airbag light came one. They did a diagnostic check & said a sensor went bad. They said they had to order part...it took 3 appts. for the part to come in. On the 3rd appt. the part was there & after about 15 minutes customer service person came over & said the mechanic can fix it but then we would have to take to dealer to have them finish. I told her why would we pay you over $700.00 then go to dealer and pay more? She said mechanic didn't know until he started on it that would need to be done. I said stop, I will go to dealership now. The mechanic stopped...but he was mad, even throwing (literally) my keys at customer service person.I got in my car & couldn't move my seat forward...the button & housing had been pulled off & thrown under my carseat! He claimed it was like that...I said no. I used earlier & there was nothing wrong with it. I did go to dealership & found out the part in question was a recall & would be free to fix. I am so upset with Jenison Auto Lab & will never go back there.
              Read 1 More Customer Review

              Local BBB

              BBB of Detroit & Eastern Michigan

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