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Find a Location

UPP Global, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • UPP Global, LLC

      496 Congress St Ste 213 Portland, ME 04101-3419

    • UPP Global, LLC

      PO Box 8341 Madeira Beach, FL 33738

    • UPP Global, LLC

      199 Main St Burlington, VT 05672

    Business ProfileforUPP Global, LLC

    Parking Facilities
    Multi Location Business

    Additional business information

    Additional Info:
    UPP Global, LLC asks that if you have an issue with any of their parking garages, please reach out to them directly before filing a complaint. Many issues can be resolved directly with them.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 111 Customer Reviews

    Customer Complaints

    269 complaints closed in last 3 years

    31 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    UPP Global, LLC, also known as Unified Parking Partners, provides management services for parking lots and garages, special events, hotel and restaurant valet management services and more.

    Business Details

    This is a multi-location business.

    Find a Location

    UPP Global, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • UPP Global, LLC

        496 Congress St Ste 213 Portland, ME 04101-3419

      • UPP Global, LLC

        PO Box 8341 Madeira Beach, FL 33738

      • UPP Global, LLC

        199 Main St Burlington, VT 05672

      Location of This Business
      496 Congress St Ste 213, Portland, ME 04101-3419
      BBB File Opened:
      2/20/2015
      Years in Business:
      11
      Business Started:
      8/29/2012
      Business Incorporated:
      5/10/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      115
      Alternate Business Name
      • Unified Parking Partners
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Business Management
      • Mr. Ted Lakeman, Accountant
      • Mr. John Colburn, Administrator
      • Mr. Derek Brandt, COO
      Contact Information

      Principal

      • Mr. John Colburn, Administrator

      Customer Contact

      • Mr. Ted Lakeman, Accountant
      • Mr. John Colburn, Administrator
      • Mr. Derek Brandt, COO

      Customer Complaints

      269 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/28/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      04/27/24: ******************* **. Paid $22 for parking, returned to car within the 2 hr timeframe, have credit card receipts that fee was paid, parked appropriately. when returned to car 2 citations. 1 for expired/non payment, 1 for using up 2 spaces, both were printed @ 6:31pm so on a payment for 2 hrs they are already ticketing for expired timescam # 1. It was very clear to both myself and my company in tow that I was parked in a proper physical space for 1 car scam #2. These citations then give you 3 days to pay then it goes up $20 each time, to a *** of $83 along with the threat that non payment could affect your credit and stop you renting a car or renewing your license or registration. This is nothing short of harassment and intimidation, I have emailed the City of Wilmington who wash their hands becuause they are a private company, but I have also written to the Attorney General of **************, this has to stop, its fraudulent. I want all citations voided and I want it in writing!
      Read More

      Customer Reviews

      111 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katherine B

      2 stars

      04/28/2024

      This parking lot payment system is very confusing and consequently the first we paid for ***** which only allowed for 2 hrs. We spotted an attendant and he agreed that we should make an additional purchase so we purchased ***** for an additional 3 hrs totaling for 5 hrs of parking from 5:30 pm. So we figured we were good till 10:30 pm ..show got out at 10 pm and we got to our vehicle and had a citation for $63.00!!!Oh but if we were good And paid within 3 days .. it was only $43.00 !!!remind you we had already paid a total of $49.50 for parking!!Oh and if you are not good you pay $63.00 by 5/10 and there after $ *****!!! Such a money making scheme and rip off!! We do not plan to ever use one of their parking areas again and discourage others as well!

      UPP Global, LLC Response

      04/30/2024

      Hello, thank you for reach out, could you please reach out to us at ********************************** so we could look at your payment and try to resolve this for you. Could you please reach out and provide us the citation number, please mention BBB.

      Local BBB

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