Complaintsforwww.musictoyz.com
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Complaint Details
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Initial Complaint
02/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have attached copies of online order confirmations for which I have been charged without ever receiving the merchandise. I have attempted to contact Musictoyz via the website contact page, e-mail, all listed phone numbers, and via the Musictoyz/***************** site on Reverb (third party online site) with no response to messages, voice mails for two weeks now.Initial Complaint
01/17/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Order #***** Order Date: 22nd Dec 2021 This order is marked as Awaiting Fulfillment Your Order Contains: 1 x Xotic BB Preamp Plus This order was placed with this company on above date and as of yet I have not received the product nor have I received any answers to numerous e-mails about the status of my order. I paid $224.00 for this item I have even asked for a cancellation of order and a refund and still have not heard from this company.Customer response
01/29/2022
I have not heard from the business in response to my complaint.Business response
02/16/2022
***** I dont know what this is about how can I help ?
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.