About
Important information
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 5/3/2010
Years in Business: 28
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 10/23/2002
- Business Started:
- 4/7/1997
- Business Incorporated:
- 2/4/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Eric Peabody, Owner
- Ms. Renee Peabody, Director of Administration
- Number of Employees:
- 18
Additional Contact Information
- Principal Contacts
- Mr. Eric Peabody, Owner
- Customer Contacts
- Mr. Eric Peabody, Owner
- Ms. Renee Peabody, Director of Administration
- Mr. Tim Talbot, Business Development Executive
- Fax numbers
- Primary Fax: (781) 932-4828
- Additional Phone Numbers
- Other Phone: (781) 325-1168
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- American Express
- Discover
- MasterCard
- Visa
- Refund and Exchange Policy
- The business states at the time of sale, the customer is given a written "Right of Rescission." This allows the customer three business days to cancel their contract with Window World. If this does happen, the customer's deposit will be totally refunded within ten business days. If the customer wishes to cancel after this time period, and the product has been manufactured (this is a custom made product), a sum of money equal to fifty percent will be paid by the customer to Window World of Boston as fixed, liquidated and ascertained damages. The fee paid is not a penalty.
- Business Categories
- Windows, Home Improvement, Siding Contractors, Window Installation, Doors
Latest Reviews
R. S. K
"The whole experience was very professionally done. Right from the first visit of their Sales Lead - followed by the site inspection by their Installation Lead to the actual Installation team - ******* experience was vey smoothly and professionally done and delivered." ... Read full review
Chris B
"Great experience from start to finish, with a ***** turnaround to coming to visit the installation site and providing options to all the follow-ups. The installation itself was a breeze, professional and timely, and the end result couldn't leave us happier."
Florence A
"When I wanted a picture widow to replace six windows in my house I spoke to four different window companies. I chose Window World to do the job." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.