ComplaintsforBrothers Custom Car-N-truck
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Complaint Details
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Initial Complaint
08/12/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I brought my 2011 Dodge ram truck to brother for an engine light problem. After a few days they said it was ready. I picked up my truck and dropped off my 1993 jeep Wrangler. Jeep would not start all the time. Engine light came back on in the truck a day later. I paid $1400. The truck ran fine so I kept the truck because we were going camping that weekend. The truck had problems towing my camper. (Never had problems before). Brothers called me the next week saying the jeep started every time but they changed a few parts. $788. Why charge me $788 if it started every time? Meantime I gave them my truck to fix the problem towing. Jeep started that day and than could not get it started after that. They called me and told me my turbo needed to be replaced. I said go ahead, I need the truck. they called a few days later saying it was alset. Next weekend I took a trip with the camper and nothing but problems. Still not fixed. Turbo was $4000. Help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.