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Complaint Details
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Initial Complaint
06/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired Blade of grass. They started work end of September. Because of sno WE w we agreed to a 3 part installation.They were to finish work in spring. Dozens of phone calls later. They asked last week for another *******. We Were scheduled to finally have them finish what they started. replace dead plants, design and install front and back garden.. My landscape is embarrassing at best and going to be fined by my complex for the mess blade of glass has created. I want ******** back immediately. Since they have not finished any work and never show.We have been in constant contact trying to work together. NO RESPONSEBusiness response
10/01/2021
In our 26 years of business, the overwhelming majority of our clients have been happy with our services. Circumstances where we reach an impasse are very rare. We are saddened that this situation could not have been resolved more amicably. Client has paid in full for work completed, and we are no longer servicing this account.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.