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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company calls me every day. I want them to stop calling me. It borders harassment.Initial Complaint
04/20/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have been recieving non-stop spam calls from DVINCI Energy. No matter how many times i block their number, they contact me from a different line. Its blocking my call log and using data on my device. I would like to be removed from their call list permanently.
Business response
08/25/2022
Hi *****,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.
Thank you,
ColossusCustomer response
08/25/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
***********************Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
this company calls 4-6 times a day every day of the weekj and everyweek of the month< they have hundreds of numbers and use them allCustomer response
03/08/2022
I have not heard from the business in response to my complaint.I have not heard back from this business but seeing that was the problem in the first place Im glad I havent heard from them latelyBusiness response
08/25/2022
Hi *******,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.Thank you,
ColossusInitial Complaint
02/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I get texts every day from DvinciBusiness response
08/25/2022
Hi ********,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.
Thank you,
ColossusInitial Complaint
01/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I have been receiving daily scam calls from "Dvinci" over and over for MONTHS. I have never contacted this company and don't know how they got my number. Additionally, I am registered on the National Do Not Call list and have told them that before. When I tell them this, they hang up without saying anything and continue to call back days later from different phone extensions. It is impossible to block all their numbers and I do not want to harassed anymore.Customer response
02/09/2022
I have not heard from the business in response to my complaint. I am still receiving daily calls from various phone extensions of theirs. I have picked up before and told them I wish to not be contacted and they continue calling. I am still being harassed.Business response
08/25/2022
Hi *****,Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end. Thank you,ColossusInitial Complaint
01/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
They call me constantly even after I've told them to put me on their do not call list. My number is also registered on the national do not call list. If they call again I will be filing a lawsuit for violating the Telephone Consumer Protection Act.Business response
08/25/2022
Hi *****,
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the ************ We do apologize for the inconvenience and frustration that this has caused on your end.
Thank you,
ColossusInitial Complaint
01/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been getting calls from Dvinci at least 5-6 calls per day with various phone numbers. I answered one call and told them to take me off their call list, Ive blocked about every number theyve called me from, and yet I continue to get calls. This is harassment.Business response
08/25/2022
Thank you for reaching out regarding the repetitive phone calls to your phone. For best practices we have eliminated the *********** at the beginning of the year. We do apologize for the inconvenience and frustration that this has caused on your end. Thank you,ColossusInitial Complaint
08/19/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The company is a total scam, selling prescheduled appointments for 273 dollars. They pretend they are highly vetted which they are not spent over 15k with this company and the majority of the opportunities were not viable opportunities to sit with prospective clients. We have 3 invoices that were paid. We are only seeking one invoice to be refunded because when we had decided to stop our relationship with Dvinci they came out with something called the Dvinci Promise which was misrepresented by the salesperson. Although I think it came from his superiors. We will not stop seeking these funds. We are also considering filing a criminal complaint with the authorities.Business response
12/01/2021
customer said they will remove this complaint - please contact customer to get their approval to remove this
thank you
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