102 Customer Reviews
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Review from Jane P
5 stars05/18/2024
We recently had East Coast Roofing install an aluminum shingle roof on our house and garage in *********, *******. From the very start, they were nothing but professional and accommodating from signing of the contract through the final inspection. They even moved our project start date forward two weeks to accommodate our schedule. Everything Pat (Product Specialist) and Jon (Service Manager) said would happen, happened, which was a huge relief.We have solar panels and Jon was able to refer us to Zeb at *********** ******* who provided us with a very reasonable price to remove and then re-install our panels. Zeb was able to accommodate the roof installation project timeline, reducing our days with no solar generation to a minimum of 11 days.When the ECR Crew arrived each day, they were on the roof in less than 10 minutes. They worked up to 12 hours with just one midday break. They were amazing! Our neighbors even commented on how hard the ECR Crew worked and how nice our new roofs look. We love our new solar-powered roof window, which was another part of the project that the ECR Crew did in an exceptional manner.There was one small roof that ECR could not shingle (a structural problem, not an ECR problem) that we had been charged for in the Contract. They provided us with an appropriate credit.Everyone we had contact with were wonderful to deal with. Thank you Patric, Jon, Shaun L (Quality Control) and Jenna and Alex (Office Managers) for making this huge project easy! We are so very happy that we chose to hire ECR for this very important project. We could not have asked for a better experience and would whole-heartedly recommend them.Review from Audrey V
5 stars05/17/2024
Our experience with EMCR was wonderful from start to finish. The roof was complete in less than a week .The roofers were excellent. They took so much care not to do any damage to the property.They were such hard working guys and were always respectful. The roof looks amazing and the quality of the materials is very impressive. I WOULD HIGHLY RECOMMEND this company.Review from Tom T
5 stars05/09/2024
From the beginning when Pat came to our home to show us the product and explain everything from the crew showing up , Shaun the quality control guy and his extremely hard working crew they had the house stripped from two layers of shingles in a hour and a half thats including the garage by the time i got home from work they had two thirds of the roof done totally completed in two days ! T and I are very happy with the outcome!
East Coast Metal Roofing, LLC Response
05/13/2024
Thank you for your fantastic review! We're thrilled to hear how impressed you were with the efficiency of Pat, Shaun, and our hardworking crew. It's great to know that they managed to exceed your expectations with their swift and thorough work, completing your new roof in just two days. We're delighted that you are very happy with the outcome. Enjoy your new roof and making other roofs jealous!Review from Julie A
5 stars04/20/2024
My roof is stunning! It really "caps" off the house!! I can't say enough about Patric (the best brother ??) and his presentation, the office staff Jenna and Alex, who kept me informed on each and every step, to Shaun (Quality Control), to "The Crew" who removed my old slate roof and installed the new one in 3 days! Those guys worked 12 hr days, and cleaned up at the end of every day. Plus super cleanup at the end of 3 very long days. They even take a magnet assigns to pick up nails and screws. Top notch! And I have a stunning new roof!East Coast Metal Roofing, LLC Response
04/30/2024
Thank you for your glowing review! We're thrilled to hear how stunning your new roof looks and that Patric, along with Jenna, Alex, Shaun, and the crew provided such a fantastic service. It's great to know that the team's hard work, thorough clean-up, and attention to every detail made such a positive impact. We appreciate your enthusiastic feedback and are so glad you're enjoying the transformation. Enjoy your stunning new roof and making other roofs jealous!Review from Heather M
5 stars04/14/2024
Absolutely beautiful roof and amzing workers. Looks just the way I was hoping. we get compliments from neighbors and friends everydayEast Coast Metal Roofing, LLC Response
04/15/2024
Thank you for your fantastic review! We're thrilled to hear that your new roof is not only meeting but exceeding your expectations and that it's receiving daily compliments from neighbors and friends. It's wonderful to know that our team's hard work has paid off in such a beautiful way. We're proud to have provided you with a roof that enhances your home's curb appeal. Enjoy your stunning new roof and making other roofs jealous!Review from Steve W
5 stars04/11/2024
We just had a new metal roof installed by East Coast Metal Roofing and are totally satisfied with the excellence of their product and installation. ***************************** (Product Specialist), ************************* (Quality Control Manager), ************ (Office Managers), and the installation "Crew" were all top notch. Great attitudes, no high pressure sales pitch, skilled and diligent workers, excellent planning and communication, meticulous cleanup, and a great team overall.East Coast Metal Roofing, LLC Response
04/15/2024
Thank you for your outstanding review on BBB! We're delighted to hear about your total satisfaction with your new metal roof and the high level of service provided by Andrew, Shaun, Jenna, Alex, and our skilled installation crew. It's wonderful to know that their great attitudes, expert craftsmanship, and meticulous cleanup met your expectations. We're proud to have delivered a seamless experience without the high-pressure sales tactics. Enjoy your new roof and making other roofs jealous!Review from Glenn & Samantha C
5 stars03/27/2024
Andrew, Keith, Jenna and Alex were all very knowledgeable and helpful. The roof crew did a great job and we are happy with the results. All our questions and concerns were answered in a timely fashion. The entire project went well from beginning to end.East Coast Metal Roofing, LLC Response
04/03/2024
Thank you for your kind words! We're thrilled to hear that Andrew, Keith, Jenna, Alex, and our roof crew were able to provide a knowledgeable and helpful service, ensuring the project went smoothly from start to finish. It's great to know your questions and concerns were addressed promptly and that you're happy with the results. Enjoy your new roof and making other roofs jealous!Review from John R
5 stars03/26/2024
Ian, Keith, the office, and the install team were really great from day one to the finished product. They are super responsive and the work they do is quality. They go above and beyond during the install, and the work is great. I would highly recommend them as a company installing a metal roof.East Coast Metal Roofing, LLC Response
04/03/2024
Thank you for your fantastic review! We're so pleased to hear that Ian, Keith, our office team, and the install crew exceeded your expectations from the initial contact to the completion of your project. It's wonderful to know you found us super responsive and are satisfied with the quality of our work. Going above and beyond for our clients is what we strive for, and your high recommendation is greatly appreciated. Enjoy your metal roof and making other roofs jealous!Review from H R A
5 stars03/19/2024
Superb work from start to finish. From Andrew's initial visit and explanation of the process and product, to the follow up and communication from Shaun, Jenna and Alex and especially to the installation contracting crew, we couldn't be more pleased. The roof looks great. The professional attitude and actions were a solid value added experience.East Coast Metal Roofing, LLC Response
04/03/2024
Thank you for your glowing review! We're thrilled to hear about your superb experience from start to finish with Andrew, Shaun, Jenna, Alex, and our installation crew. It's fantastic that you appreciated the professionalism and communication throughout the process, and we're delighted you're pleased with how great your roof looks. Your satisfaction is our top priority, and it sounds like we achieved that goal. Enjoy your new roof and making other roofs jealous!Review from Jessanne P
5 stars03/06/2024
Our ECMR team - Patric S, Steve E, Jenna, Alex, and work crew, were all very professional and personable throughout the process. The installation process and quality of the product exceeded our expectations. We love or new roof.East Coast Metal Roofing, LLC Response
03/08/2024
Thank you for your wonderful review! We're delighted to hear that Patric, Steve, Jenna, Alex, and our work crew exceeded your expectations with their professionalism and the quality of our product. It's great to know you love your new roof. We strive to make every step of the process smooth and satisfactory for our clients. Enjoy your new roof and making other roofs jealous!
Customer Review Rating
5/5stars
Average of 102 Customer Reviews
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