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Find a Location

Alignable, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAlignable, Inc.

    Social Media Marketing
    BBB accredited business

    Additional business information

    Additional Info:

    BBB corresponded with the business requesting clarification on the following items:

    • When customers are asked to upload their contact lists from their existing Address Book, are they given an opportunity to give express consent that their contacts will be emailed by Alignable?
    • Are contacts from a user’s social media accounts automatically added?
    • What is the best contact method for a user to get in touch with the business?

    Alignable responded to all of BBB’ questions.  A user must give express consent in order for its contact to be invited to the platform.  The business does not automatically add contacts from a user’s social media accounts.  

    The best way to get in touch with the business is by [email protected].  Members of the platform can chat their Community Manager or Premium Coach online: https://www.alignable.com/biz/messages/alignable

    See all additional business information

    At-a-glance

    Customer Reviews

    3.82/5stars

    Average of 144 Customer Reviews

    Customer Complaints

    57 complaints closed in last 3 years

    26 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/2020

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Alignable, Inc. offers the opportunity for small business owners to connect in the local business community through the use of online networking. 

    Business Details

    Location of This Business
    634 N Falmouth Hwy # 1666, North Falmouth, MA 02556-3278
    BBB File Opened:
    6/16/2016
    Years in Business:
    12
    Business Started:
    3/7/2012
    Business Incorporated:
    3/7/2012
    Accredited Since:
    8/28/2020
    Type of Entity:
    Corporation
    Number of Employees:
    30
    Business Management
    • Mr. Eric Groves, CEO
    • Mr. Venkat Krishnamurthy, President/Co-Founder
    • Mr. Pascal Rettig, Chief Technology Officer
    • Mr. Geoff Cramer, Vice President
    • Mr. Matt Quinn, Vice President
    Contact Information

    Principal

    • Mr. Eric Groves, CEO
    • Mr. Venkat Krishnamurthy, President/Co-Founder

    Customer Contact

    • Mr. Geoff Cramer, Vice President

    Customer Complaints

    57 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    In May'23, I was wrongfully accused of threatening a woman in my area. We had been friends; for whatever reason she chose to attack me professionally & personally by utilizing the local law enforcement & other means. This included reporting that I had acted unprofessionally during Alliance meetings held for Alignable. My Ambassador title was stripped. The worst was she was successful in getting a ****************************** place & proceeded to have me arrested each & every time I allegedly visited her profile on various social media outlets, including Alignable. Oct - Dec 23, my accuser attested under oath that Alignable had confirmed that I interacted with her profile. I confirmed with the support team that I had not. After several conversations, I was successful on 12/11/23 at getting the support team to block my accuser. However, I was arrested again for allegedly interacting on 12/28. If we were blocked then how could I still see her post and vice versa. I promoted a client's workshop and it was seen by my accuser on 12/28/23, thus she assumed I had interacted with her post. Conversation on 1/13/24 with the Alignable support team determined I had not interacted with the post. On 1/16/24 I received a notification that my account was being deactivated because "there was simply no way to keep (her) and your accounts hidden from one another..." Without conversation about what is best for my business or my livelihood, the account was shut down and all communication was ignored by Alignable. By this point the protective order, which had been extended to December 31, 2023, was void. I graciously awaited to find out if the outstanding charges would hold with Spotsylvania county. They did not. On Feb 14, I was found not guilty and on Feb 26 all charges and the protective order were vacated. I lost 492 followers, most collected during my Premium membership terms, my account & now I am blocked from even doing business for my clients on Alignable.
    Read More

    Customer Reviews

    144 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Viki B

    5 stars

    04/25/2024

    It is a great platform for networking, meeting local business entrepreneurs, and learning with groups from experts in different fields.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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