Business ProfileforPremium Q Moving and Storage

On 7/2/2022 they had movers come to my place. I had hired them to pack my truck and I paid them extra to bring their own packaging supplies to ensure my good would not be damaged.During the move, the movers requested we stay out of their way and let them do their thing during the move (which we were happy to do). Because of this, we couldn't see how they were loading up the truck or packaging the goods, and only looked at the end to see they had packed everything and the truck still had ~4 feet of unused storage. We paid (during which time, the movers charged me for their travel time as well as the time loading the truck, which was not communicated to me before they had done the work). Rather than get into a dispute while they were there, I paid them.When we got to our destination, we hired movers to help us unload. Throughout the whole unloading processes, they repeatedly remarked on how poorly the truck had been loaded, how poorly the protective packaging was done, and the damage it caused. On most of the furniture, the paint was worn away from the straps they used in the truck or the tape (which easily could have been prevented). The most significant damage was my desk. The desk was loaded on its side, which one leg and drawer suspended in the air and nothing supporting it. The suspended leg and drawer were completely broken and the whole desk no longer works. The movers unloaded noted that no professional movers would have packed the truck like this.As such, I am requesting a replacement for my desk as well a refund on the extra amount spend on the movers.