Business ProfileforNashoba Air & Boiler Works

I called ******************************************************************* on March 3, 2022, because I heard a grinding noise coming, I thought from the vents in my bedroom. They sent a technician on March 4, 2022 which was a Friday. There were other issues, no ** concerns, no fumes or noises, no ** alarms (which are all over the house), nothing. My house is only 12 years old, so the system was only 12 years old. The technician (who was reffered to as the "sales person" by the installation crew) came on Friday March 4th, shut off my heat when it was 10 degrees. He told me that I needed to replace my furnace and Hot water heater. He asked for 1/2 the payment that day! Which as approximately $6000. He told me it was code and the law that he had to shut the heat. I could not get a second opinion or do any kind of research or figure out financing. I felt totally helpless and held hostage. If I did not get this done right away then my pipes would have burst as it was 10 degrees. The install crew came of Monday March 7 and installed the new ************* water heater. The technician told me he needs to inspect the 2nd funrance but he would do it after the 1st one was installed in case he needs to shut that one off too. He came again on March 10, 2022 and shut my heat again, They installed the new unit on March 11. Now I have over $17000 in credit card debt. I have never had creditcard debt in my life! I emailed a complained to ******************************************************************* and spoke with ********************* on April 4, 2022. He did not answer my questions about why my heat was shut off in the middle of winter when it was 10 degrees out. I sent ***** another email on April 6 asking him to point me to the code/law that the technician had sighted to shut my heat. He sent me some links to technician training site, AHRI ***************** to some testing procedures but no code or law that states that my heat needed to be shut in the middle of winter. I would like a full refund from *******************************************************************.