Business ProfileforDe Foods LLC

On December 4, 2023 I ordered a 16 piece family original recipe chicken meal.it comes with 4 *** sides so I REQUESTED 2 mashed potatoes and 2 Coleslaw I also orderd an extra mashed potatoes and a Coleslaw both Large as well as a family size Brownie. Well when my order arrived I didn't get my 4 sides that originally came with the meal. I tried calling the delivery person no answering the phone and no voice mailbox set up. I then tried calling the KFC where I ordered from and the phone RANG and RANG then after about 15 minutes of the ringing someone picks up the phone and hangs the phone back up after about an hour of this I decided to call the corporate office they took my complaint told me I would receive a refund within 10 days. Well here it is 17 days later and still NO REFUND. This is STEALING from the customer, the employees are RUDE, and CORPORATE OFFICE doesn't seem to care the employees are RUDE AND STEALING FROM THE CUSTOMERS and NOT FOLLOWING THROUGH ON THEIR PROMISE OF A REFUND, NOR DID THEY CARE I WAS FORCED TO EAT GREASY CHIKEN FOR DINNER WITHOUT ANY SIDES. I STRESSED THIS TO THE CORPORATE OFFICE AND THEY DIDNT CARE ALL THEY SAID WAS I WILL RECEIVE A REFUND WITHIN 10 DAYS AND STILL HAVEN'T RECEIVED IT AS OF TODAY DECEMBER 21, 2023 SO I TRIED CALLING THE CORPORATE OFFICE TODAY AT AROUND 11:00AM AND GOT A RECORDING STATING NOBODY WAS AVAILABLE AND CALL ON NORMAL BUISNESS HOURS. IT'S THURSDAY DECEMBER 21,2023 SOMEONE SHOULD BE AVAILABLE I BELIEVE THEIR IGNORING MY CALLS NOW .I PAID FOR MY FOOD, I PAID FOR THE DELIVERY OF THE FOOD ORDERD AND FOR AN $18:00 TIP I NEVER AUTHORIZED THIS IS STEALING AND RIPPING OFF THE CUSTOMERS LIKE MYSELF ELDERLY,DISABLED AND ON VERY LIMITED MONTHLY INCOME