13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Marvin C
5 stars02/22/2024
This is the third extended warranty that I purchased from this company and the process has been easy and seamless each time. They are responsive to inquiries and are helpful with any questions that I had.Review from Martin G
5 stars01/05/2024
I just bought an extended Lexus warranty from Troy and am very happy with the transaction. Very professional and straight forward! I would recommend.Review from Brian C
5 stars08/10/2023
For the third time, I have purchased a warranty from Troy and I couldn't be happier. When I gave my dealer the price quote from Troy, he didn't even bother to show me his figure - all he did was to laugh and say "take it - I can't come close". Dealing with Troy is always a breeze and the transaction went as smooth as you would expect. It's so nice to deal with someone who you can trust and rely upon to deliver exactly what they promise. Plus, the very few times I've had to rely on the extended warranty, I've never had any issue with the local dealership. Save yourself some big bucks by dealing with Troy.Review from Mike K
5 stars02/26/2023
Just purchased a ****** *** from Troy and it couldn't have been easier. Troy was quick to respond, very professional and quoted me a price that was less than half of what the dealership wanted. Will definitely recommend Troy to any of my friends looking for ******/***** VSA's.Review from anthony g
5 stars07/24/2022
A+ customer service and A great price! **** was very easy to deal with, whole process was very easy.Review from Mitch D
5 stars07/12/2022
Im Canadian and bought a warranty for my 2019 f150 from Troy. Basically, even after exchange it was 1/2 price. Troy was awesome to deal with. Couldnt be an easier transaction. I called Ford Canada and they said it was no problem. I called my local Canadian dealership and they said they can see online that I have extended warranty.so I know it actually went through!Review from Tony P
5 stars06/23/2022
I recently purchased a Toyota Financial Services Vehicle Service Agreement, TFS VSA from Troy. The 10year/100,000-mile Toyota Extra Care Platinum $0 deductible agreement Troy quoted was less than half the price of a 7year/75,000-mile quoted by my vehicle purchasing dealership. I contacted Toyota Financial services directly after I purchased the VSA through Troy and had received the plan agreement in the mail. I entered my vehicle identification number (VIN) and it matched the VSA agreement number I received. If I lose the paper agreement, I know that my vehicle service plan is in Toyotas record system. You can easily request a copy of your agreement via https://www.toyotafinancial.com/us/en/contact_us.html. I found Troy to be honest and straight forward. I highly recommend anyone interested in purchasing a Toyota Extra Care plan to first contact Troy D. Being worry free from future repair work is a great feeling!Review from Steve S
5 stars06/14/2022
I purchased a Fidelity extended warranty for my BMW from Troy. I had this brand of warranty before for an Audi and they covered every repair. Troy was a pleasure to deal with. He was honest and gave me great advice. The price of the warranty was also the lowest anywhere. I found him through the BMW forums where he was highly recommended.Review from Karin T
5 stars05/17/2022
Troy D****** is your Man if you want an honest reliable person to assist you. He was responsive and did what he said he would do.
Their prices are so much more competitive than any dealer I spoke to even direct call the Fidelity's was sooo much more, Plus they had high pressure sales tactics.
My experience was most satisfying.
Review from Jason R
5 stars04/23/2022
Easy, straightforward process for me to buy either a Toyota or Lexus factory extended warranty for a very reasonable price. I have purchased on three different occasions all with great communication.
Customer Review Rating
Average of 13 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.