Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Punchbowl.com

View full profile
Location of This Business
50 Speen Street Suite 202, Framingham, MA 01701-1802
BBB File Opened:
10/17/2012
Years in Business:
18
Business Started:
1/1/2006
Business Incorporated:
4/11/2006
Type of Entity:
Corporation
Number of Employees:
15
Business Management
  • Mr. Matthew Douglas, CEO
Contact Information

Principal

  • Mr. Matthew Douglas, CEO

Customer Contact

  • Mr. Matthew Douglas, CEO
Additional Contact Information

Email Addresses

Payment Methods
  • American Express
  • Discover
  • MasterCard
  • Visa
Refund and Exchange Policy
  • The business states the following on their website: This policy is effective as of August 30, 2012. We want you to be 100% satisfied with your order. We accept returns for most items within 14 days of the receipt of your order. Products that have been used, worn, altered, have missing items, or are without the original packaging or garment tag can’t be returned. Please double-check to make sure you've included all of the pieces and packaging before returning anything. The following items are NEVER returnable: Partial Party Kits, Disposable Helium Tanks, Any item that has been worn, used, or altered, Edible items such as cake toppers or candy. Also, there are certain items we can only take back if they’re returned in the original, unopened factory-sealed packaging. These include: Undergarments, socks, and stockings, Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear)CDs and DVDsWigs, beards, facial hair or any other artificial hair including hair pieces, hair clips/extensions, headbands, barrettes, hair accessories, and hats with attached hair. Prosthetics, fangs or any other fake teeth. Cosmetics, Party Supplies. We will accept returned items that are clearly defective due to a manufacturer defect or due to damage from a shipping carrier.To return items: Read the above policies to ensure that your items will be accepted. Re-pack the items AND INCLUDE THE ORIGINAL PACKING SLIP. Write your order number on the outside of the box. Send the package to:ATTN: Punchbowl Returns, 16205 Small Rd, New Berlin, WI 53151  Once we receive the returned items, we will issue a refund for the value of the returned items. Please note that refunds are for the cost of the merchandise only and return shipping charges are not refundable.
Business Categories
Party Planning, Invitations

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.