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Business Profile

Dental Services

Tend

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.29

Average of 7 Customer Reviews

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Review Details

  • James A

    Date: 01/23/2024

    I had scheduled an appointment with them and was very ready for it however I became super ill the night before my appointment. Over the course of the next few days I was completely inabilitated and unable to get out of bed.I was charged a $100 no show fee and when I called and explained to them my situation I got no remorse. I understand their policy but the lack of empathy is astonishing, would not recommend

  • Anne Drew B

    Date: 12/20/2022

    Do NOT go here! Save your money, time, and teeth and go to a dentist that is actually competent and knows what they're doing! The dentist I saw during my cleaning informs me that I "need 2 crowns". I agree and get 1 temporary crown placed and am scheduled to come back in 2 weeks for the permanent. 2 weeks later, I go back for them to put in my permanent crown and it does not fit,they re order the crown and put my temporary back on. A few hours after leaving the office, my temporary comes off. They tell me they can't get me back in until Thursday (2 days later).Thursday, they put the temporary crown back on. Friday, the crown comes off again. I immediately call and am told they don't have anything available that day and I politely explain this will be the third time coming in this week for the crown and I need to be seen ASAP and somehow they make space for me an hour later. Get the temporary crown put back on, Saturday morning the temporary pops off AGAIN. This time I shoved it back on my tooth myself. Go to my appointment for the permanent crown to be placed (the re ordered permanent crown) and it still does not fit! I'm crying in the office because of all the frustrations. None of the staff ever genuinely apologized for all of the inconveniences.The temporary crown goes back on and I come back December 15th for the 3rd attempt at placing a permanent crown. They put the permanent crown on and I'm just so happy to be done with this process! But wait! I go back to my home state for the holidays and only 5 days after the permanent crown was placed - it pops right off my tooth! Overall I had a temporary crown on my tooth for almost 2 months when they should only be on for 2 weeks, visited Tend 6 times since October and spent probably 12 hours in total at Tend. The only reason I continued coming back was because I had already paid for the permanent crown and and I was stuck with them until it was delivered. DO NOT GO TO TEND!

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