Business ProfileforRoche Bros. Supermarkets, LLC

Catering Roche Bros. ruined an event doing at the State House by not delivering the food to event and then not reimburse me. On 9/27/23, Roche Bros. were supposed to deliver food at 10:45 a.m. to the House Members Lounge in the State ***********. My event from 11am- 12pm involved lunch/bill briefing for Rep/Senators.10:45 ***** the woman from catering called; were going to be 10 minutes late. 11:10 a.m. Park Rangers from downstairs call me. They were done with the security with delivery guy-asked me if I wanted him to be sent up with the food. yes. directions were deliver food to House Members Lounge on 3rd floor. Written on order and told to the caterer ****pm food still never came. People left hungry Call catering lady multiple times 11-1215. Delivery man was not answering the phone for lady. I want my money back . The ******* told catering lady to tell me they would reimburse me half of my money, because I hadn't gotten the food which was $581. I have a copy of this voicemail. called to complain that want ALL my money, the asst ******* told me now that I get a $50 gift certificate because delivery man stated he did deliver food to building. man left food in empty room on 3rd floor with no people around.He blamed it on security people and he said had to go through security multiple times when he was going to the third floor. Not true.following day I call catering *******, who tried to blame security people. She said the security people took the food from delivery driver on the 1st floor, and they were the ones who took food to 3rd fl and put the food in the empty room. I said yesterday I was told the delivery driver went 3rd floor and that security stopped him multiple times. She got mad and said what do you want? I said want all my money back. She said done. This was on 9/29/23.I call again on 10/6/23. said she would look into why I didnt have my money. Called catering ******* again 10/13/23, left a vm. Never call me back.