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Find a Location

A & D Financial Services has 1 locations, listed below.

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    Business ProfileforA & D Financial Services

    Consumer Finance Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2005

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Financial Services

    Business Details

    Location of This Business
    2745 E Napoleon St, Sulphur, LA 70663-3705
    BBB File Opened:
    8/25/2005
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    6/28/2005
    Business Incorporated:
    11/9/2004
    Accredited Since:
    9/12/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Kenny Phipps, Owner
    Contact Information

    Principal

    • Mr. John Brame, General Manager

    Customer Contact

    • Mr. John Brame, General Manager
    Additional Contact Information

    Fax Numbers

    • (337) 419-0493
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    With permission, My husband traded in his 30,000 dollar slingshot to autoplex 2000 in lake Charles la in August 2022, they financed the truck through A&D financial, he signed the contract they provided to him, then a week later they called and said that he had to come back to the dealership to sign a 2nd contract because A&D didn’t wanna finance the vehicle for the time period that was stated on the 1st contract so they raised his car payments up, the car dealership even pushed his first payment back to November, so his paperwork was suppose to be processed in August to receive his plates within 30 days, the vehicle was suppose to be registered in Texas so it would be transferred in his name , 30days went by no plates , I called A&D they said they was still waiting for the dealership to send over paperwork, another 30days went by still no plates truck still never got transferred to his name, and by September the temp tag had went out , keep in mind we traded in a $30,000 vehicle paid for used that as downpayment, another 30 days went by and the dealership said A &D wanted there vehicle back they was closing the deal because they thought we was gone use the truck for work which I didn’t understand why did it matter what we used the vehicle for if we was making payments , then they said no insurance but we had insurance on the vehicle they didn’t list A &D correctly on the insurance, so we got everything fixed correctly, I made my payment in November still no plates and vehicle still wasn’t transferred that was 3 months went by , I made another payment and still he never received plates or title transfer , then this January they told us they was going to report the vehicle stolen , because of non payments but we never received plates and they never attempted to transfer the title , they reported the vehicle stolen but I traded my vehicle in , made payments but they never took the step to get my plates nor transfer anything, then tell me 5 months later they just sent papers for plates
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adrienne

    1 star

    12/02/2021

    When you buy a car make sure your not signing up for rent to own in Louisiana. The finance company won't report your paying for a car if your on that plan and the amount never moves it seems as your paying.

    Local BBB

    BBB of Southwest Louisiana

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