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Find a Location

Mark Johnson Plumbing, Inc. has 1 locations, listed below.

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    Business ProfileforMark Johnson Plumbing, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/2012

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mark Johnson Plumbing is a full service plumbing company serving the residents of Ruston, LA, and surrounding areas.

    Products & Services

    We do residential and commercial plumbing focusing on service and repair work.

    Business Details

    Location of This Business
    2803 S Service Rd W, Ruston, LA 71270-3185
    BBB File Opened:
    3/6/2012
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Started Locally:
    1/1/1997
    Business Incorporated:
    3/29/1999
    Accredited Since:
    3/19/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Mark Johnson, Owner

    Customer Contact

    • Mr. Mark Johnson, Owner
    • Ms. Aubrey Wood, Controller
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I had Mark Johnson to do some work for me. (Run a new drain line for my washer and sink in the kitchen). The technician gave me one price for the job. Everyday there was something different that needed to be done and more money. I don't let anyone start a job for me until we get an understanding. They came in and busted up my floor on the patio concrete dust went all over my house. I sell flowers and decorate, my flowers and decorations are still full of dust, the carpet is full of concrete mix and water bottles on the floor everything they used or moved is where they left it on the inside. My white carpet was left filthy on the outside I had just had it cleaned off (backyard) they dug trenches to lay the pipe for new drain. There are trenches still in my yard. I got stuck in one of the trenches coming out of the yard and had to pay someone to pull me out. They left a pile of roots and concrete in the yard. There is a puddle of water that stands in the backyard with an odor that I got close to and got stuck and slipped and almost fell. I sunk in one of the trenches. The technician was always in a hurry and half did the job. Everyday it had to have something else and that meant more money. They don't give you a contact or anything in writing. I call for the owner and was not allowed to speak with him. The son which is the manager told me someone would be here three weeks ago nobody has been here yet. I had to pay someone to help me with the dust in the house and I still haven't finished. I do believe that the technician tore up my washer. It was working before he moved it by himself. It was not a professional job at all. It looks like a jack leg did the work. This was a $11,00.00 job, but before it got started it was $9,075.00 I want Mr. Mark Johnson to contact me not his son.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melanie L

    1 star

    05/26/2023

    Signed contract and never have heard back from anyone. Called repeatedly and all i got was get a recording that the number is not in service yet when I chatted online with call center representative i was told I would get a call back ewithin an hour several times but never received that call. Last time I was told that I would just have to wait for the call. That has been weeks ! They don’t need to be in business!!!!

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