Business ProfileforBaton Rouge Cargo Service, Inc.

On October 19, 2023, at approximately 10:30 am, a delivery driver for Baton Rouge Cargo; ****** *******, delivered a carport to my home and caused damage to my brand-new ABSCO Premier Steel Shed. This shed was just purchased on September 23, 2023, and was just put together over the weekend. We have not even had a chance to use it and paid 500.00 in labor to have it installed. The incident happened when the driver and his partner attempted to place the item in the shed. The item fell on its left side so hard it completely knocked the left side door off the hinges and on to the ground and knocked the foundation blocks out from under the shed. In addition, the door frame is bent and there are multiple dings and damage to the doors and building. The doors cannot be reattached without building a new frame. While still at my residence and in the presence of my wife, Mr. ******* called his dispatch and explained the incident and provided my wife with the dispatch name of *** and told my wife to email a claim to Baton Rouge Cargo and stated that the company will also file a claim. My wife was told by *** that it will take approximately 90 days for the claim to be settled. We have called *** several times and told that she does not have any information and to email the claims department, which we have several times but have not received a response.