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Complaint Details
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Initial Complaint
08/02/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I visited this business to view an RV. I expressed interest and planned to return with my wife. The salesmen offered to hold the vehicle over the weekend if I paid a $900 deposit that was "absolutely refundable". I called the following week to say that we had decided against purchasing at this time and was told by salesman Dan that I needed to speak with manager Tony. I have called repeatedly, left messsges that have gone unanswered, and been denied any assistance as they avoid issuing the credit on my Visa card. There are no supporting documents as I did not sign any paperwork/contract. The transaction was conducted over the phone.Business response
08/17/2021
Business Response /* (1000, 5, 2021/08/03) */ A refund has been issued.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.