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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Ive been using this mechanic shop for about 8 years or more. My truck had a dead cylinder and I contracted them to fix the problem. They changed 16 lifters, camshaft, and gaskets that needed to be replaced. My truck motor now makes a tapping noise that it didnt make before the repair and my steering makes a clicking noise when I turn. My oil pressure sensor went out because of metal chunks and my heater doesnt blow as hot anymore. I showed them the tapping noise before I left the shop and they said change the oil in a couple hundred miles and let them know if it gets better. I did that and the problem still exist. I contacted them and told them Im not satisfied but they stopped answering my callsBusiness response
11/21/2023
We have resolved this with the customer and the customer stated that he has rescinded his complaint and he is satisfied.
If you need anymore info from us please let me know.
Thanks, *****************************
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Contact Information
901 Shrewsbury Road
Jefferson, LA 70121
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.