ComplaintsforInterstate Foundation Company, Inc
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Complaint Details
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Initial Complaint
06/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought my house 2 years ago. They told me it has foundation issues but they were fixed by this company with a lifetime warranty. There was a hump in the floor separating the house from and extended bedroom, and outside the house in the same location there was a separation in the bricks going all the way from the roof to the foundation. The foundation company, my realtor, and my inspector all said that it wasn't foundation damage. The hump in floor, the doorway, the crack on the side of the house both got progressively worse the longer we stayed in the house. We called the foundation company out 4 times. All 4 times **** **** (who I believe is either the owner or a manager of some kind) came out and told me there's no foundation damage and I just need to water my house. Now a beam is broken in the roof where the crack in the house is, there's cracks in the walls in all the bedrooms, the door the extended bedroom is almost separated from the doorway, and out house is falling apart. **** **** hasn't answered my phone calls in months and now the foundation company's phone number is disconnected.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.