ComplaintsforResidential Maintenance Solutions
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Complaint Details
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Initial Complaint
10/07/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
This company is contracted through ******** ********** to fix appliances for service orders and they don't do anything. They are fraud. I've been waiting on two appliances to be fixed since April. I call leave voice-mail after voice-mail with no return phone call. They're horrible.Business response
10/21/2021
Business Response /* (1000, 5, 2021/10/08) */ We serviced Ms. ******** appliances on behalf of her warranty company, ******** **** ******* The tech access the appliances, forwarded the report to the warranty company and was advised by *** that the refrigerator was placed into options. The microwave was also put into options, If Ms. ******* has a complaint, it should be directed at her warranty company. We work for AHS and if they tell us appliances are put into options, they we do nothing further.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.