Business ProfileforSignature Heating & Air, LLC

This unit was purchased and paid for in 2019. The company did not install the correct size unit for my home, even though I was charged for the larger unit and informed that was what was being installed. I had to have another HVAC company come out for an inspection after the unit wasn’t properly heating and cooling and Signature continued to tell me that there were no issues. This is what they uncovered: -The return isnt sized correctly for the size unit that is installed -The indoor txv is out of adjustment -The unit should have been a 2.5 ton instead of a 2ton system -Outdoor unit needs to have ******** insulation on copper lines -Found some insulation blocking the evaporator coil The stuff that should have been done on install in 2019: -There was never a Permit for inspection -Drain line is running up, needs a vent added to it for water to drain also on evaporated coil on back side of pan missing drain plugs so water is draining inside cabinet instead out the drain -Unit should be hanging on unistrut and all thread -The outdoor unit thermostat need UV protection I have reached out to signature heating and air 11 times allowing them time to fix their mistakes and make this right, they have failed to resolve the issue nor return my phone calls. The co owner came out on one occasion and stated that the technician working in the install was fired fairly after due to faulty work.