ComplaintsforMeineke Car Care Center (Radcliff)
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Complaint Details
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Initial Complaint
02/28/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
The company charged $1818 to fix my car for a battery a altinatot valve cover gaskets n plugs n wires n they did a fuel system work too I did not authorize on half the work for 1 n 2nd the cost is ridiculous they were rude to me n my family as well the work was done on February 18th I talk to district manager n he did nothing I will be talking to a attorney as well as another ase certified mechanic as for value I will never ever got another meineke store ever n I'll make sure no one else does eitherBusiness response
02/28/2023
*** **** approved these repairs and we helped by providing third party financing.Please see attached recording of the approval.Customer response
03/02/2023
Complaint: ********
I am rejecting this response because:
Sincerely,
***** ****Initial Complaint
07/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had a exhaust sistem from the motor back to the rear of my truck, december 9,2020.I had my check engine light come on, made an appoitment at toyota in etown ky,and they check to see what was wrong ,and they found a leak at the converter,the tail pipe connect to,they never installed a gasket,they use some type of sealing and the exhaust blew it out and leaking ,that what made the check engine light come on.i still hsve to get it fix,not by them. i want some refund back, that i have to speen money to have it fix,i had to spend little over $89 to have it check out at swope.Business response
07/29/2021
We honor our warranty of 12 months and 12,000 miles. e have a location in Radcliff and a location in etown. We do not provide reimbursement if you choose to have your vehicle repaired somewhere else.Customer response
07/29/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
i feel they at least owe me $ 600 dollars for my trouble ,what i have to spend to get it repaired again,( not by them).I have allready had to spend $89.95 to have it look at by ***** ******.i will be satefied with that amount
Regards,
****** *********
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Contact Information
2197 S Dixie Blvd
Radcliff, KY 40160-1034
Business hours
Today,7:30 AM - 6:00 PM
MMonday | 7:30 AM - 6:00 PM |
---|---|
TTuesday | 7:30 AM - 6:00 PM |
WWednesday | 7:30 AM - 6:00 PM |
ThThursday | 7:30 AM - 6:00 PM |
FFriday | 7:30 AM - 6:00 PM |
SaSaturday | 7:30 AM - 5:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.